How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Gambia Experience Reviews

http://www.gambia.co.uk

EXCELLENT

Service

4.3

Product

4.1

183

ratings over the past year

Displaying all 4,900 reviews

Mrs Dowson

Feefo Verified

11 months ago

Product reviews

Date of purchase: 16/11/2025

Trusted Customer

Feefo Verified

11 months ago

Delightful gardens.

The Gambia Experience staff were excellent, the hotel was amazing with the most wonderful gardens and very helpful staff. Housekeeping was very efficient, friendly and willing to fit in with your...

Product reviews

Date of purchase: 15/11/2025

Mrs Bilsby

Feefo Verified

11 months ago

What Mrs Bilsby said about The Gambia Experience:

Shame about the flight

Lovely holiday in Senegambia but dreadful start to the flight - standing on the crammed full bus for 20 minutes was not what we'd experienced before. Then waiting for another slot as we'd missed our...

Product reviews

Date of purchase: 25/10/2025

Mrs Coleman

Feefo Verified

GBR

1 year ago

Product reviews

Date of purchase: 18/10/2025

Trusted Customer

Feefo Verified

1 year ago

Product reviews

Date of purchase: 11/10/2025

Mr McMenamin

Feefo Verified

GBR

1 year ago

What Mr McMenamin said about The Gambia Experience:

Good

Product reviews

Date of purchase: 11/10/2025

Mr Kelley

Feefo Verified

godalming

1 year ago

What Mr Kelley said about The Gambia Experience:

always available to help

very good as always

Product reviews

Date of purchase: 22/04/2025

Mrs Crowe

Feefo Verified

1 year ago

Product reviews

Date of purchase: 28/03/2025

Ross Garside

Feefo Verified

London

1 year ago

What Ross Garside said about The Gambia Experience:

Fabulous break!

Gambia Experience were very helpful in making all the arrangments - faultless. Titan Airways were excellent for a charter operation, Cabin crew were cheery and helpful at all times. At Ngala Lodge...

Product reviews

Date of purchase: 29/04/2025

Trusted Customer

Feefo Verified

1 year ago

My second home from home.

Most of the staff are excellent. Sometimes you can place your order and it seems to take a long time for the meal to come, even when the restaurant is not really busy!

Product reviews

Date of purchase: 29/04/2025

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

The Gambia Experience Reviews

Fathala Wildlife ReserveMore reviews of this productView product website

Senegambia HotelMore reviews of this productView product websiteGreat Holiday, Great hotel.

Senegambia HotelMore reviews of this productView product website

Senegambia HotelMore reviews of this productView product websiteWe really enjoyed our stay at The Senegambia Beach Resort. We did upgrade our room from a superior to a suite as the room was too small with only a small wardrobe. The staff were absolutely fantastic...Read more

Kombo Beach HotelMore reviews of this productView product website

Senegambia HotelMore reviews of this productView product websiteClean pleasant friendly all in good holiday

Ocean Bay HotelMore reviews of this productView product websiteno photos very helpful reception and room staff

Bungalow Beach AparthotelMore reviews of this productView product website

Ngala LodgeMore reviews of this productView product websiteWe were looking for a week's break to relax in the sun with attractive gardens, sea view and great food. Ngala Lodge did not dissapoint! Choosing a week towards the end of the season ensured no...Read more

Ngala LodgeMore reviews of this productView product websiteA little slice of heaven. Just two small problems. When you go for 3 weeks, like I always do, the menu is boring. It never changes, apart from 2 Specials at lunchtime! The other thing, I pay a lot...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?