Booking and admin staff very good, also resort rep helpful.
The Cape Verde Experience
The Cape Verde Experience
10 years ago
Sorry you were disappointed with the service at the hotel and the breakfast quality. We do explain in our brochure that the service levels and standards in Cape Verde cannot be compared with those in other holiday destinations and therefore we have our own ratings system, which is based on standards on the islands and feedback from our customers.
Having spoken to Tracey, our representative on Sal she confirms there was a tummy bug present at the time of your stay, not just at the hotel but over many of the islands. Tracey confirms she mentioned this at her welcome meetings at the time but I am sorry you were ill and I hope you are now fully recovered.
The general feedback about the hotel is very good, so I am sorry your own experience on this occasion was not a positive one but thanks for taking the time to give us your feedback.
Product reviews
Date of purchase: 30/09/2015
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Trusted Customer
Feefo Verified
10 years ago
Just simply an excellent Company
Product reviews
Date of purchase: 20/11/2015
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Trusted Customer
Feefo Verified
11 years ago
Lovely holiday destination for children.
Product reviews
Date of purchase: 08/07/2015
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Trusted Customer
Feefo Verified
11 years ago
Booking, and arrival of tickets, information and the trip itself were all very good.
Tracy at the Morabeza was excellent and really knew the island. She was helpful at all times and always able to make suggestions as to how best to achieve what we wanted to do. We even recommended...
I had a urgent need to add a week onto my 2weeks allready booked to boa vista.giving both of us 3days notice, 2days later there it was, it made me greatly releaved & thanks to the people doing a...
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Product reviews
Date of purchase: 19/04/2015
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Feefo Verified
11 years ago
Loved being taken tothe hotel ahead of the crowds ,
As a specialist operator we are proud of our 26 years’ experience in West Africa, and we believe we can offer the best range of holidays to the Cape Verde.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
As a specialist operator we are proud of our 26 years’ experience in West Africa, and we believe we can offer the best range of holidays to the Cape Verde.
