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The Cape Verde Experience Reviews | Customer Service Reviews for https://www.feefo.com/reviews/serenity-cape-verde | Feefo

Displaying all 521 reviews

Mr Easton

Liphook

25 days ago

Date of purchase: 29/07/2024

What Mr Easton said about The Cape Verde Experience:

Great service provided by them and very helpful with good communication throughout the process of arranging our family holiday - could not ask for any more.

Product reviews

Excellent facilities and the staff were very polite, helpful and made for a pleasant experience. Great location with access to the beach and a very short walk into Santa Maria town.

Clare Torbet

The Cape Verde Experience

23 days ago

The staff are indeed very friendly and aim to be as helpful as they can in order to ensure our customers have the most relaxing and pleasant holiday possible. We are so pleased this was your experience and thank you for the lovely review.

Trusted Customer

1 month ago

Date of purchase: 08/07/2024

Simple to use.

Product reviews

Trusted Customer

2 months ago

Date of purchase: 17/06/2024

Product reviews

Trusted Customer

2 months ago

Date of purchase: 13/06/2024

Booking service was excellent

Product reviews

Lack of information in rooms. Everything geared towards Italian guests. Entertainment not suitable for the age range of the majority of customers.

Sara Dobak

The Cape Verde Experience

2 months ago

The hotel's unique aspect is its fabulous location above one of Cape Verde's most acclaimed beaches, plus it offers a broad range of facilities, although we acknowledge you found a couple of areas a little less favourable. We appreciate your suggestion of more room information and will pass this on, so thank you for taking the time to write in.

Trusted Customer

3 months ago

Date of purchase: 23/05/2024

As always they were extremely helpful and knew exactly what was require for my travelling, they went out of their way to make everything was easy for me, from arriving at the airport, through check in

...

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Product reviews

I love staying at the Odjo as it is like home from home, everyone is so friendly and helpful. The location is perfect to just stroll into town, restaurants and bars.

Sara Dobak

The Cape Verde Experience

2 months ago

That home-from-home feeling certainly makes a lovely impression on many of our customers and we're delighted you found the location ideal for your holiday needs. Thank you so much for your 5-star review and we hope to welcome you back again soon.

Mr Eber

Glasgow

3 months ago

Date of purchase: 17/05/2024

What Mr Eber said about The Cape Verde Experience:

Fine

Product reviews

Mrs Bennett

Yalding Kent

5 months ago

Date of purchase: 25/03/2024

What Mrs Bennett said about The Cape Verde Experience:

As always very helpful and understanding my travel problems.

Product reviews

Trusted Customer

5 months ago

Date of purchase: 25/03/2024

Product reviews

Trusted Customer

5 months ago

Date of purchase: 25/03/2024

Very well run family hotel staff excellent, would go back

Product reviews

Mr Griffiths

5 months ago

Date of purchase: 19/03/2024

What Mr Griffiths said about The Cape Verde Experience:

see review headline - mid day food selection poor - fries always cold, other things tepid, evening meals large choice but quality very poor, meat tough, no edible potato dish. not asked if drinks requ

...

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Product reviews

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About The Cape Verde Experience

As a specialist operator we are proud of our 26 years’ experience in West Africa, and we believe we can offer the best range of holidays to the Cape Verde.

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0845 330 2077

Atlantic House, 3600 Parkway, Solent Business Park, Fareham, Hampshire, Hampshire, PO15 7AN, United Kingdom

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The Cape Verde Experience Reviews

Hotel MorabezaExcellent facilities and the staff were very polite, helpful and made for a pleasant experience. Great location with access to the beach and a very s...More reviews of this product (294)View product website

Hotel MorabezaIt was a fabulous hotel. The staff were amazing, the pools were lively and the food was great!More reviews of this product (294)View product website

Hotel MorabezaExcellent location, spotlessly clean, great staff, great breakfast and a lovely bar.More reviews of this product (294)View product website

Iberostar Club Boa Vista HotelLack of information in rooms. Everything geared towards Italian guests. Entertainment not suitable for the age range of the majority of customers....More reviews of this product (60)View product website

Odjo d'Agua HotelI love staying at the Odjo as it is like home from home, everyone is so friendly and helpful. The location is perfect to just stroll into town, resta...More reviews of this product (21)View product website

Dunas de Sal HotelApart tv and internet connection everything is very good Friendly staff and cleanMore reviews of this product (6)View product website

Odjo d'Agua HotelThe staff are so friendly, helpful and remembered me!! It feels like a small community, I can’t wait to go back.More reviews of this product (21)View product website

Hotel MorabezaGreat location, easy walking into Santa Maria, opposite the beach, staff very friendly.More reviews of this product (294)View product website

Hotel MorabezaMore reviews of this product (294)View product website

Hilton Cabo Verde Sal ResortWould be 5 star if only decent food midday and evenings, warmer water in pool and less windy.More reviews of this product (23)View product website

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