Very little communication, we were asked to do simple searches ourselves that they should have been doing considering how much they were paid
Kirsty
Sequence Home Conveyancing
1 month ago
Thank you for your feedback. We're sorry to hear you were disappointed and appreciate you bringing this to our attention. We take your comments seriously and will review how we communicate and support our clients to ensure better service moving forward.
What Mr Joe Wright said about Sequence Home Conveyancing:
Upsellers and inefficient
Scammers, it was a long process. Poor communication throughout and upsold insurance
Kirsty
Sequence Home Conveyancing
1 month ago
We're sorry to hear about your experience. This isn’t the level of service we aim to provide. We take your feedback seriously and will be reviewing our processes to ensure clearer communication and a smoother experience in the future.
Overall, the service was slow and ended up delaying our exchange and completion multiple times.
Also, Vishnu and the rest of his team were very difficult to get hold of.
Kirsty
Sequence Home Conveyancing
1 month ago
Thank you for your feedback, and we’re sorry for the delays and communication issues you experienced. We understand how frustrating this must have been and will be reviewing our processes to improve responsiveness and avoid similar delays in the future.
What Mr Barry John Lockwood said about Sequence Home Conveyancing:
Absolutely first class
It was first class, would recommend them to anyone, Felicity made it very comfortable, always phoning me keeping me up to date with the whole process, moving is a very stressful time, but Felicity...
What Mr Daniel James O'Leary said about Sequence Home Conveyancing:
Lauren Channer , Conveyancing Direct
The service was incredible, Lauren was very efficient and professional. Incredibly helpful and friendly. I highly recommend Conveyancing Direct .
I would also like to give my personal thanks to...
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