Drawnout and frustrating at times but staff considerate and patient
Took longer than expected and I did seem to be repeating information but the portal looks like it's the way things are going now. Preferred the actual personal phone calls as opposed to emails but...
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Mr Daniel Griffiths
Feefo Verified
GBR
10 months ago
What Mr Daniel Griffiths said about Sequence Home Conveyancing:
BAD!! Would never use them again!
Took almost 6 months to buy a home i was already living in with no chain. Price agreed and mortgage was in place form 2 weeks in. Very little contact throughout and when there was contact it was...
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Zoe
Sequence Home Conveyancing
9 months ago
Thank you for your feedback, and we're sorry to hear about your experience. We understand how frustrating delays and poor communication can be, especially during such an important time. Your comments have been noted and will be used to help improve our service moving forward.
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Trusted Customer
Feefo Verified
10 months ago
A very professional service
I instructed Rebekka Davies of Conveyancing Direct Ltd to act as my solicitor for the sale of my property. Rebekka was very professional and was always available to answer my queries. I was always...
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Mr Gareth Muir
Feefo Verified
GBR
10 months ago
What Mr Gareth Muir said about Sequence Home Conveyancing:
Excellent service from a highly competent professional
Excellent service, high quality and bespoke to suit my needs. Fantastic communication and attention to detail. Went from offer to purchase in the space of a month. Highly recommend A* 👌
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Mr Malcolm Tilling
Feefo Verified
GBR
10 months ago
What Mr Malcolm Tilling said about Sequence Home Conveyancing:
Great job 👏
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Trusted Customer
Feefo Verified
10 months ago
Great service yet again from Aimee and staff.
This is the third time I/we have used SHC and have recommended them already.
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Miss Anne Pauline Scott
Feefo Verified
10 months ago
What Miss Anne Pauline Scott said about Sequence Home Conveyancing:
Sequence Conveyancing successfully completed on the sale.
As it was a leasehold flat with only 70 years remaining, it was passed to Sequence's mortgage brokers to deal with the mortgage . This was successful for the second buyer who completed on 30th...
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Trusted Customer
Feefo Verified
10 months ago
Would not use again.
We only went with this conveyance company because we believed as they were attached to the estate agent it would make life easier and quicker because we wanted to move quickly. The process was way...
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Zoe
Sequence Home Conveyancing
10 months ago
We’re sorry your experience was so frustrating and took much longer than expected. Your feedback about delays and communication issues is important, and we’ll pass to the firm and ask that they work to improve professionalism and responsiveness. Thank you for sharing.
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Trusted Customer
Feefo Verified
10 months ago
No personal service, left me underwhelmed.
I was "allocated" Jeevan Dhaliwal. She was inconsistent, would call and leave a message for me to return the call but never (ever) be available and there was no way to leave a message. The only way I...
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Zoe
Sequence Home Conveyancing
10 months ago
Thank you for your feedback. We’re sorry to hear about the initial lack of personal service and communication issues. We’re glad to hear things improved with Kate and appreciate you sharing your experience.
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Trusted Customer
Feefo Verified
10 months ago
Excellent service
Danielle was very helpful, supporting, and professional,
She always keep me informed , Explained things to me.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.