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Sequence Home Conveyancing Reviews | Customer Service Reviews for https://www.feefo.com/reviews/sequence-home-conveyancing | Feefo

Displaying all 1,763 reviews

Andy D

Rainham

5 months ago

Date of purchase: 03/02/2025

What Andy D said about Sequence Home Conveyancing:

Very professional and friendly

A very professional service , the portal works well, all the calls have been friendly and professional .

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Trusted Customer

5 months ago

Date of purchase: 18/02/2025

A Great and Cost Effective Experience

Hollie Pomford was an exceptional person to deal with and I have already recommended her to other close friends. The templated methodology used on line was a great solution to a complex matter and...

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Mr Martin Jenkins

Ellesmere Port.

5 months ago

Date of purchase: 14/02/2025

What Mr Martin Jenkins said about Sequence Home Conveyancing:

Took too long.

For whatever reason, the purchase took 14 months. I was facing homelessness luckily offset by accommodation with a friend. Also incurred storage costs. The whole, protracted situation proved...

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Kirsty

Sequence Home Conveyancing

5 months ago

Thank you for taking the time to leave your feedback, we appreciate that your matter did extend beyond the standard time frames expected for a leasehold purchase due to the complex nature of the transaction. We are sorry for any inconvenience the transaction timescales may have caused to you. Kind regards Gilson Gray.

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Trusted Customer

5 months ago

Date of purchase: 17/02/2025

Overall satisfied

Liked the portal. Easy to use Only dealt with Natasha at the beginning. She was efficient and explained things clearly. Then dealt with 3 others who I feel did not progress things as quickly or...

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Trusted Customer

5 months ago

Date of purchase: 19/02/2025

Very good service

Leanne was very professional and managed to make good progress when things were stalling.

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R. Adams

5 months ago

Date of purchase: 13/02/2025

What R. Adams said about Sequence Home Conveyancing:

A very smooth house-selling process

I was expecting a very tricky house-selling process but was pleasantly surprised. Almost immediately, I set up my portal, into which all paperwork would be uploaded and downloaded. Nothing went...

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Trusted Customer

5 months ago

Date of purchase: 14/02/2025

Never again

Worst experience ever for a first time buyer. From emails coming in at 11pm to emails being ignored for over a week and then a sense of urgency being pushed back to yourself. I was recommended i use...

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Kirsty

Sequence Home Conveyancing

5 months ago

Thank you for taking the time to leave a review, customer service is extremely important to ourselves and we would welcome you reaching out to us directly if we can help further, many thanks, Muve

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Mr Darren Peach

Bracknell

5 months ago

Date of purchase: 18/02/2025

What Mr Darren Peach said about Sequence Home Conveyancing:

Highly recommended

Juno are really on the ball & always reply to any queries or question’s you have & also estate agents all said they are really co operative & swift. Highly recommend

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Mr Steven Benmore

Diss

5 months ago

Date of purchase: 17/02/2025

What Mr Steven Benmore said about Sequence Home Conveyancing:

Excellent and easy to talk to.

Very thorough with excellent communication would use again without hesitation. Thanks again

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Trusted Customer

5 months ago

Date of purchase: 14/02/2025

Poor

Poor service for a simple no chain sale no communication unless constantly chased. An unnecessary prolonged process. Ended up having to deal with buyer directly to get the processed moved to...

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Kirsty

Sequence Home Conveyancing

5 months ago

Thank you for providing your feedback, we are sorry to hear that you were not satisfied with the service provided by Gilson Gray, We will be looking into this matter internally and should you wish to contact us further you can do so using the following email address: complaintsengland@gilsongray.com. Kind regards Gilson Gray.

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