Thank you Annie Longmuir for an outstanding service, extremely helpfull and kept us informed on every aspect.
A big difference since Annie joined the Gilson Gray team.
Annie, you should get a payrise
Communication was very poor - constant voicemail promising to “get back before end of play today” but never heard from them, better at answering emails - admin wise they were good hence 3***
What Mrs Mioara Serbu said about Sequence Home Conveyancing:
Professional team!
I have no words to express my gratitude towards my conveyancer Matthew Adcock and team,
They all work hard to my case.Excellent communication, always good advice received.Professional team....
Fantastic service. Would not hesitate to recommend Kate
Easy to follow the process on the App, great communication when you need to do, read or sign something. Received phone calls as the Sale was about to complete.
What Mr Mark Andrew Stevens said about Sequence Home Conveyancing:
Shocking
Shocking!! You have to do half there work yourself and continually chase them to get things done! Never use them again and have put my thoughts on social media and received a lot of responses with...
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Kirsty
Sequence Home Conveyancing
5 months ago
Thank you for taking the time to leave a review, we really do appreciate your feedback. Please contact us directly if you wish to discuss this matter further, kind regards, Tilly Bailey & Irvine LLP
A formal complaint is following.
The stress this company caused us everyday! Due to incompetence we had a buyer pull out near exchange. Not one positive comment I could make.
Kirsty
Sequence Home Conveyancing
4 months ago
Thank you for taking the time to leave a review of your recent experience. We take customer service very seriously and therefore will discuss your complaint with you directly once received, yours, Premier Property Lawyers.
I think they are dealing with too many cases and therefore you don’t get a personalised service. If you need to speak to whoever is handling your case, you usually have to remind them who you are and...
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Kirsty
Sequence Home Conveyancing
5 months ago
Thank you for taking the time to leave a review, we thank you for your comments and please rest assured that these are being looked into internally, kind regards, Conveyancing Direct.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.