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Sequence Home Conveyancing Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,561 reviews

Trusted Customer

Feefo Verified

6 months ago

CONTRADICTIONS It is the system not the people.

The only reason I have given a medium star is because I loathe Modern Technology. My experience with Alan and his team has been exceptional, they are all very polite and helpful, but all this...

Trusted Customer

Feefo Verified

6 months ago

Excellent service - friendly staff

Excellent service provided by a very helpful, patient team. We were updated on events on our house sale and purchase as soon as possible and time was taken to explain procedures that we didn't...

Mr Paul Winston Thompson

Feefo Verified

GBR

6 months ago

What Mr Paul Winston Thompson said about Sequence Home Conveyancing:

House sale

Friendly and helpful - always got back to me - kept me updated

Mrs Karen Emily Jones

Feefo Verified

6 months ago

What Mrs Karen Emily Jones said about Sequence Home Conveyancing:

Great company

For a remote service, I couldn't fault it. If there was something I needed to discuss i could always get hold of someone easily by ringing them. I had my doubts at first with them not being on my...

Mr David Camara Aguiar

Feefo Verified

6 months ago

What Mr David Camara Aguiar said about Sequence Home Conveyancing:

No communication

Lack of communication all around. Process got delayed because of the lack of communication. Had to keep chasing the solicitors to get the process going.

Zoe

Sequence Home Conveyancing

6 months ago

Thank you for your feedback. We’re sorry to hear about the communication issues and delays you experienced. We understand how frustrating this can be and will forward your comments to the firm to review.

Mr Hedley James Newbury

Feefo Verified

GBR

6 months ago

What Mr Hedley James Newbury said about Sequence Home Conveyancing:

Ring back no good. Sight once you know how it works. Quite simple. Kept up to date.

Mr Terence Knight

Feefo Verified

GBR

6 months ago

What Mr Terence Knight said about Sequence Home Conveyancing:

A good service, despite continuing issues with the website

Mrs Kathryn Scott

Feefo Verified

GBR

6 months ago

What Mrs Kathryn Scott said about Sequence Home Conveyancing:

DO NOT USED THIS COMPANY EVEN IF IT IS THE ESTATE AGENTS CONVEYANCERS!!!!!!

DO NOT USE THIS COMPANY!!! Phone and emails not answered Emails closed without opening Phone messages not returned Cannot get hold of anybody unless they need you Completion day is a farce even when...

Zoe

Sequence Home Conveyancing

6 months ago

Thank you for sharing your experience. We’re sorry to hear about the issues you faced, including the communication problems and confusion around charges. This is not the standard of service we expect for our clients. Your feedback will be reviewed by the firm so they can address these concerns and prevent similar situations in the future.

Trusted Customer

Feefo Verified

6 months ago

Not completed yet so this is irrelevant

Michelle Rayner

Feefo Verified

GBR

6 months ago

What Michelle Rayner said about Sequence Home Conveyancing:

Relentless

These people are relentless and hounded me despite being told on numerous occasions I had NOT given any instructions to the Estate Agents to pass on my personal details regarding conveyancing.

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