I lucked out in receiving Harry as my solicitor! He was brilliant and informative from start to finish - no question was too much and he took the time to explain things to me. Thank you Harry - I...
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Trusted Customer
Feefo Verified
7 months ago
Reactive not proactive....poor service
Duped into paying too much for a service that wasn't great! You only gain from a fixed fee rather than a percentage fee if they sell your house at the inflated price they give it!
They rely on...
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Zoe
Sequence Home Conveyancing
7 months ago
Thank you for your feedback. We’re sorry to hear that the service did not meet your expectations and take your comments regarding fees, communication, and sales approach seriously. We will review this internally to improve our service.
Trusted Customer
7 months ago
Could be an automated response!
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ML
Mr Robert Lee
Feefo Verified
7 months ago
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MI
Mr Monday Igiebor
Feefo Verified
GBR
7 months ago
What Mr Monday Igiebor said about Sequence Home Conveyancing:
Good service.
Very good.
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MN
Mr Sandesh Neupane
Feefo Verified
7 months ago
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Trusted Customer
Feefo Verified
7 months ago
No Problems all dealt with efficiently.
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MB
Mr Liam Betts
Feefo Verified
GBR
7 months ago
What Mr Liam Betts said about Sequence Home Conveyancing:
Professional, Freindly support from Sequence Home Conveyancing
Very happy with service recieved, communication via email and on the phone kept me in the loop during the process and Lisa was always very pleaseant, nice to deal with. I also felt very happy with...
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Trusted Customer
Feefo Verified
7 months ago
Conveyancing done badly...incompetent and unprofessional...
Firstly, as a conveyancing service they are very slow - it took 7 months for them to help process the sale of a small flat to a cash buyer. Secondly, they are incompetent as they will ask you to do...
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Zoe
Sequence Home Conveyancing
7 months ago
We’re very sorry to hear about your experience and appreciate you taking the time to share detailed feedback. We take concerns regarding delays, communication, professionalism, and billing transparency extremely seriously and will review this matter internally to address the issues raised.
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Trusted Customer
Feefo Verified
7 months ago
Appalling client interface. Lack of communication. Wrong business model.
Sequence recommended MUVE to me. Unfortunately, I failed to check their reviews before engaging them, otherwise I would have NEVER have engaged them. The following cooments all relate to MUVE.
Worst...
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Zoe
Sequence Home Conveyancing
7 months ago
We’re very sorry to hear about your experience and appreciate you sharing such detailed feedback. We take concerns about communication, service delays, and our business processes very seriously and will ask the firm to review this matter internally to prevent similar issues in the future.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.