Danni and the team kept us informed throughout the whole process.
Great service.
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MR
Mr Paul James Read
Feefo Verified
GBR
6 months ago
What Mr Paul James Read said about Sequence Home Conveyancing:
Excellent service
Very impressed with the service to date. T
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Trusted Customer
Feefo Verified
6 months ago
Appalling
I was waiting 8 months to move after sellinv my house , i was not kept updated on the selling chain & list considerable amount of money , i was told i would be moving on the 19th Oct , i hired z van...
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Zoe
Sequence Home Conveyancing
6 months ago
Thank you for taking the time to share your experience. I’m sorry for the long delays, lack of updates, and the significant inconvenience and costs this caused you. This is not the standard of communication or care we expect, and I completely understand how upsetting this situation must have been. Your feedback will be reviewed with the team to ensure improvements are made.
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MP
Mr Christopher John Parsons
Feefo Verified
GBR
6 months ago
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Trusted Customer
Feefo Verified
6 months ago
My review
Absolutely, Sequence Home Conveyancing has been overall really helpful and supportive along the way.
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MB
Mr Carl Andrew Budgen
Feefo Verified
UGA
6 months ago
What Mr Carl Andrew Budgen said about Sequence Home Conveyancing:
Great service
No issues, no wasting time, replied when asked a question. Used them three times now
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Trusted Customer
Feefo Verified
6 months ago
Good service but I prefer to speak to a real person!
Service was speedy and there was always someone available when I rang, but I found doing everything online frustrating as the terminology was sometimes confusing, so I had to ring for explanations....
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Trusted Customer
Feefo Verified
6 months ago
Would never use
I thought the service was poor to be honest. I thought there was a severe lack of communication and updates and i felt i was chasing everything the whole time. In all honesty they really worried me...
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Zoe
Sequence Home Conveyancing
6 months ago
Thank you for sharing your feedback. I’m sorry to hear that you felt unsupported and had to chase for updates throughout the process. This isn’t the standard of communication we expect, and I understand how worrying that must have been. We appreciate you bringing this to our attention and will use your comments to help improve our service.
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MD
Mr Ryan Doogan
Feefo Verified
6 months ago
What Mr Ryan Doogan said about Sequence Home Conveyancing:
Tom was helpful and kept me up to date during the process
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.