What Ms Beverly Fox said about Sequence Home Conveyancing:
Would not use. Have no customer care skills. They make you feel like you ar
It was poor. Slow, poor communication. They use an app to help you track your progress, you get so far then they stop using it-even though they make you pay for it.
Kirsty
Sequence Home Conveyancing
1 year ago
Thank you for your review, we appreciate your comments and if you would like to address this further please kindly reach out to us directly at Tilly Bailey & Irvine LLP
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Trusted Customer
Feefo Verified
1 year ago
Thank you with best wishes!
Quick response and professional services, the only thing is 2 documents were sent with wrong names in them. Once mine and second time my wife's. That's all. In general we are happy! Thank you!
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Trusted Customer
Feefo Verified
1 year ago
Gilson grey
Absolutely shocking wouldn't even give it 1, would definitely be minus.
Frequently asked for documents to be sent as we don't have a printer.
Never replied to emails.
Always went to voicemail and...
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Trusted Customer
Feefo Verified
1 year ago
Thank you Annie Longmuir for an outstanding service, extremely helpfull and kept us informed on every aspect.
A big difference since Annie joined the Gilson Gray team.
Annie, you should get a payrise
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MB
Mrs sheila baker
Feefo Verified
Wakefield
1 year ago
What Mrs sheila baker said about Sequence Home Conveyancing:
Good service
Good friendly and professional service. Danni was helpful and very efficient
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MS
Mr John Stone
Feefo Verified
Farnborough
1 year ago
What Mr John Stone said about Sequence Home Conveyancing:
dedicated conveyancer always patient and helpful.
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Trusted Customer
Feefo Verified
1 year ago
Communication needs review
Communication was very poor - constant voicemail promising to “get back before end of play today” but never heard from them, better at answering emails - admin wise they were good hence 3***
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Mrs Mioara Serbu
Feefo Verified
Wellingborough/Northamptonshire
1 year ago
What Mrs Mioara Serbu said about Sequence Home Conveyancing:
Professional team!
I have no words to express my gratitude towards my conveyancer Matthew Adcock and team,
They all work hard to my case.Excellent communication, always good advice received.Professional team....
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Trusted Customer
Feefo Verified
1 year ago
Fantastic service. Would not hesitate to recommend Kate
Easy to follow the process on the App, great communication when you need to do, read or sign something. Received phone calls as the Sale was about to complete.
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Trusted Customer
Feefo Verified
1 year ago
good service everything resolved with little hassle
good service at times it was difficult to speak to somebody
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.