Very poor communication and support was inadequate
The necessary information was not shared accurately and promptly. We found some problems after we moved in.
Kirsty
Sequence Home Conveyancing
1 year ago
Thank you for taking the time to leave your feedback, we take customer service very seriously and if you wish to discuss this matter further please do not hesitate in reaching out to your conveyancing firm directly, they will be able to look into your specific case and respond accordingly, kind regards, Connells Group.
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Trusted Customer
Feefo Verified
1 year ago
Efficient service
The service was efficient and the Dashboard helped us the track where we were throughout the process.
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Trusted Customer
Feefo Verified
1 year ago
Great customer service
The Conveyancing service provided by Krishna was first class.
Krishna was "on the ball" with all aspects of my sale. Which was vital
as the buyers team where not.
Sequence Home Conveyancing is a...
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MD
Mr Melvin Dulak
Feefo Verified
Oswestry
1 year ago
What Mr Melvin Dulak said about Sequence Home Conveyancing:
Excellent, the various people I spoke to were always very helpful. My solicitor Julie Keates was superb. Such a lovely lady to talk to. Unfortunately a lot of solicitors think they are above people...
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MP
Ms Benedicta Pouly
Feefo Verified
1 year ago
What Ms Benedicta Pouly said about Sequence Home Conveyancing:
I am really pleased with the service especially a big thank you to Tom weavier as he explained everything in each stage.
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MH
Mr Stephen John Harris
Feefo Verified
DEREHAM
1 year ago
What Mr Stephen John Harris said about Sequence Home Conveyancing:
Outstanding service
Their efficiency was outstanding and I was kept up to date regularly and at every turn. Plus, if there was something I was unsure of, they were very quick to help me. An excellent service in my...
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MS
Mr J Sloots & Mr B Sloots
Feefo Verified
Sudbury suffolk
1 year ago
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MH
Mr James Higgins
Feefo Verified
Southampton
1 year ago
What Mr James Higgins said about Sequence Home Conveyancing:
Do research before using
Not great at all.
Never once picked up the phone during the whole process.
Most responses were the following day via email.
Handed over payment of approx 25k to then received a £27 bill due to an...
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Kirsty
Sequence Home Conveyancing
1 year ago
Thank you for taking the time to leave your feedback, we take customer service very seriously and if you wish to discuss this matter further please do not hesitate in reaching out to your conveyancing firm directly, they will be able to look into your specific case and respond accordingly, kind regards, Connells Group.
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MC
Mr Craig Charlton
Feefo Verified
Leeds
1 year ago
What Mr Craig Charlton said about Sequence Home Conveyancing:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.