Service is average, no call response, hard emails, do not use them…
Kirsty
Sequence Home Conveyancing
1 year ago
Thank you for taking the time to leave your feedback, we take customer service very seriously and if you wish to discuss this matter further please do not hesitate in reaching out to your conveyancing firm directly, they will be able to look into your specific case and respond accordingly, kind regards, Connells Group.
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Trusted Customer
Feefo Verified
1 year ago
Excellent service with great communication throughout
Excellent communication, felt constantly updated on progress and solicitor was happy to take calls even though it is a mainly online service. Solicitor called me personally at key milestones to...
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Trusted Customer
Feefo Verified
1 year ago
Should have gone local
Poor communication. Lot's of repetition regarding the completion of the client instruction form- very frustrating.
Paperwork provided by post given within a week of the process wasn't logged for a...
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Kirsty
Sequence Home Conveyancing
1 year ago
Thank you for taking the time to leave your feedback, we take customer service very seriously and if you wish to discuss this matter further please do not hesitate in reaching out to your conveyancing firm directly, they will be able to look into your specific case and respond accordingly, kind regards, Connells Group.
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MT
Ms S Tate
Feefo Verified
Leicester
1 year ago
What Ms S Tate said about Sequence Home Conveyancing:
Very professional, helpful and efficient. Very reasonable priced.
They are very polite and friendly. Their service was great, keeping me informed, excellent at explaining anything I didn't understand, kept me informed what the next steps were and pushed at the end...
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MA
Mr Thomas Andrews
Feefo Verified
1 year ago
What Mr Thomas Andrews said about Sequence Home Conveyancing:
Excellent, would recommend
Excellent experience with my case handler Daphne Borgerson. Painless experience as a first time buyer, would recommend
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MH
Mr Mark Jonathan Hunter
Feefo Verified
Solihull
1 year ago
What Mr Mark Jonathan Hunter said about Sequence Home Conveyancing:
A great help, to make it a smooth experience.
Very understanding and helpful in every way.
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Trusted Customer
Feefo Verified
1 year ago
Very Professional and easy to access
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MM
Mr Rory Martin
Feefo Verified
Gosport
1 year ago
What Mr Rory Martin said about Sequence Home Conveyancing:
Fantastic Service
Fantastic Service with an easy to understand online portal to guide you through. My conveyncer (Karanveer Basran) was top notch, couldn't have asked for more!
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MC
Mr Ping Yin Chu
Feefo Verified
1 year ago
What Mr Ping Yin Chu said about Sequence Home Conveyancing:
I need to track the progress and remind the solicitor to follow up with the progress. It took a long time just receiving some documents. The solicitor is not so professional and causing me a day or...
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MS
Mr Hoffman Singh
Feefo Verified
Hull
1 year ago
What Mr Hoffman Singh said about Sequence Home Conveyancing:
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.