Never answered the phone and took so long to do anything it was very frustrating at times went on leave for 3 weeks and nothing was done in that time
Zoe
Sequence Home Conveyancing
1 year ago
We’re sorry for the frustration caused by delays and lack of communication. Your feedback is important, and we will forward your feedback to the firm to ensure they work to improve responsiveness.
0
Share
MS
Mr Ross Smith
Feefo Verified
Seaham
1 year ago
What Mr Ross Smith said about Sequence Home Conveyancing:
Avoid Gilson Grey like the plague
Poor instructions when large files were sent over, just an instruction of ‘these need signing’, leaving myself searching through hundreds of pages for the relevant page.
Dreadful communication on the...
Read more
Zoe
Sequence Home Conveyancing
1 year ago
We’re sorry to hear about your experience and appreciate your feedback. We take these concerns seriously and will forward your feedback to the firm to ensure they review their processes to improve communication and efficiency.
0
Share
MC
Mr Gary Cahalin
Feefo Verified
Liskeard Cornwall
1 year ago
What Mr Gary Cahalin said about Sequence Home Conveyancing:
Best service and help ive ever received in my 64 years!
Absolutely delighted with the service and support that Sian gave me.
She was caring,considerate and compassionate towards myself knowing i have brain and memory issues.
Very professional and...
Read more
0
Share
Trusted Customer
Feefo Verified
1 year ago
Helpful and efficient
Rhian was very helpful and always dealt with any enquiries that I had promptly and efficiently.
She also kept me informed at all stages of the process.
0
Share
Trusted Customer
Feefo Verified
1 year ago
Will not use again.
Poor service due to lack of communication causing great stress. Only after frequent enquiries did completion take place. I have moved house six times and this was the worst service I've had.
Zoe
Sequence Home Conveyancing
1 year ago
We’re sorry to hear about your experience and appreciate your feedback. We will forward your feedback to the firm and ask that they review their communication processes to improve and prevent this in the future.
0
Share
MT
Mr Paul Tibbs
Feefo Verified
London
1 year ago
What Mr Paul Tibbs said about Sequence Home Conveyancing:
Outstanding conveyancing from introduction to completion
Professional attitude with great communication from a very friendly and helpful solicitor and her team, who I really felt wanted to give the best service in a very supportive and understanding...
Read more
0
Share
MA
Ms Alia Florez-Abad
Feefo Verified
Birmingham
1 year ago
What Ms Alia Florez-Abad said about Sequence Home Conveyancing:
Felicity was brilliant with everything.
0
Share
Trusted Customer
Feefo Verified
1 year ago
Fantastic team in place
A good team effort. A really joined up team where everyone seemed to know what was happening with my sale. irrespective of who you spoke to. There's clearly
very effective management in...
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.