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Sequence Home Conveyancing Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,725 reviews

Mrs Kalpna Shah

Feefo Verified

London

1 year ago

What Mrs Kalpna Shah said about Sequence Home Conveyancing:

Hasnain Khalid, could not ask for any better!

Hasnain Khalid at Taylor Rose Limited was excellent solicitor who communication skills went above and beyond requirement. the sale of rental property was very tricky, long and drawn out by the...

Trusted Customer

Feefo Verified

1 year ago

Do not use Joanne Carlton at Gilson Gray LLP

We used William H Brown to sell our house and this Conveyancing firm was recommended. Joanne Carlton at Gilson Gray LLP was rude and unprofessional when speaking us, expected us to know all the legal...

Zoe

Sequence Home Conveyancing

1 year ago

Thank you for your feedback. We're very sorry to hear about your experience and take concerns like this seriously. Your comments have been noted and will be forward to the firm to address internally.

Trusted Customer

1 year ago

Log it as a formal complaint and get back to me with an outcome.

Zoe

Sequence Home Conveyancing

1 year ago

Thank you for your reply. I will contact the firm and ask them to log your concerns as a formal complaint. Kind Regards

Trusted Customer

Feefo Verified

1 year ago

Slow, confusing, and stressful

From the moment I instructed them it was slow. Was told I'd received instructing documents in the next 24 hours and it took over 2 days. Every step of the way I was having to ask for information of...

Zoe

Sequence Home Conveyancing

1 year ago

Thank you for sharing your experience. We're sorry to hear the process did not meet expectations and understand how frustrating that must have been. Your feedback will be forwarded to the firm and we will ask that they review it internally to help improve communication and service

Miss Julia Carpenter

Feefo Verified

Portsmouth

1 year ago

What Miss Julia Carpenter said about Sequence Home Conveyancing:

Bad service

Too many bad points to even bother

Zoe

Sequence Home Conveyancing

1 year ago

We're sorry to hear you feel this way. We'll forward your comments to the firm to review internally.

Trusted Customer

Feefo Verified

1 year ago

Juno were efficient with a caring touch and very proactive

I cannot praise Juno enough. They kept me updated all the time. They chased up the buyers Solicitor. Any time I had a query they were always happy to help and moved things on proactively. The notes...

Trusted Customer

Feefo Verified

1 year ago

No customer service, continuity, application & charged for everything.

The service was poor. We kept having to chase Sequence/Swittch. We had a number of different contacts and paralegals - no direct interaction with any solicitors at all. Given the lack of continuity,...

Zoe

Sequence Home Conveyancing

1 year ago

Thank you for your detailed feedback. We're sorry the service didn't meet your expectations and appreciate you sharing your concerns. We will forward to the firm and ask that they conduct an internal review.

Ms Denise Shepherd

Feefo Verified

Polegate

1 year ago

What Ms Denise Shepherd said about Sequence Home Conveyancing:

Very helpful and would use again

Excellent service, she treated me as though I was a friend and used language that I understood and as I was buying on my own I didn’t feel intimidated and I felt confident that I could do this on my...

Trusted Customer

Feefo Verified

1 year ago

Zoe

Sequence Home Conveyancing

1 year ago

We're sorry to hear you had a negative experience. Your feedback is important and will be used to help improve our service.

Trusted Customer

Feefo Verified

1 year ago

Zoe

Sequence Home Conveyancing

1 year ago

We're sorry to hear you had a negative experience. Your feedback is important and will be used to help improve our service.

Trusted Customer

Feefo Verified

1 year ago

Very good service from Daphne! The eWay interface might be looking fancy but it looks messy. It can be made tidier.

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