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Sensory Direct Reviews

http://www.sensorydirect.com
Rated
Exceptional
Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

401

29

9

5

14

458

ratings over the past year

Displaying all 3,548 reviews
Trusted Customer
1 year ago
Date of purchase: 23/05/2024
Fast delivery, Great customer service, extremely good quality products
Fantastic service, Ear defenders as really helped my daughter when she becomes upset, ,due to sensory overload ,from been exposed to loud environments. The ear defenders seem to be really...

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Customer Services
Sensory Direct
1 year ago
Thank you for your amazing review. We are so pleased to hear that the Sensory Direct 'Ear Defenders' have helped your daughter to become more relaxed. We are delighted that you were happy with our service, communication and fast delivery, we hope you come back again soon. Arianne, Customer Services Team.
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Trusted Customer
1 year ago
Date of purchase: 16/05/2024
While I struggled with the quality of the product the customer service at this company is exemplary. I wouldn't hesitate to recommend others to purchasing from this company they clearly put customer...

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Customer Services
Sensory Direct
1 year ago
Thank you for your review. We are pleased to hear that you were happy with our customer service and we were able to help you with the quality of the items you received. We hope you come back again soon. Arianne, Customer Services Team.
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Trusted Customer
1 year ago
Date of purchase: 20/05/2024
Communication is great.
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Customer Services
Sensory Direct
1 year ago
Thank you for your positive review. We are very pleased to hear that you were happy with our service and communication. We hope you come back again soon. Arianne, Customer Services Team.
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BT
Burton Hospital League of Friends Queens Hospital, Burton-on-Trent
1 year ago
Date of purchase: 04/06/2024
What Burton Hospital League of Friends Queens Hospital, Burton-on-Trent said about Sensory Direct:
The goods ordered were delivered within 24 hours
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Customer Services
Sensory Direct
1 year ago
Thank you for your fantastic review. We are so pleased to hear that you were happy with our service and your goods were delivered within 24 hours. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
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Trusted Customer
1 year ago
Date of purchase: 21/05/2024
quick delivery
great service and a very quick delivery
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Customer Services
Sensory Direct
1 year ago
Thank you for your great review. We are so pleased to hear that you were happy with our service and quick delivery times. We hope you come back again soon. Arianne, Customer Services Team.
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Trusted Customer
1 year ago
Date of purchase: 03/06/2024
Chewbuddy not cheaply made perfect
One toy arrived damaged awaiting confirmation of refund chewbuddy is brilliant tho
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Customer Services
Sensory Direct
1 year ago
Thank you for your review. We are sorry to hear that the 'Flashing Cyclone Spinner' arrived damaged, we are now in the process of issuing you your refund as requested. We are pleased to hear you were happy with the 'Chewbuddy Stickman'. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
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AH
ANNE HIND
1 year ago
Date of purchase: 02/06/2024
What ANNE HIND said about Sensory Direct:
Not suitable for my needs
I am sorry to advise you your product didn't meet my needs I am very disappointed I wasted £35 on the wrong product
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Customer Services
Sensory Direct
1 year ago
Thank you for your review Anne. We are sorry to hear that the 'High Fidelity Ear Plugs' did not fit your needs. Everyone responds differently to these products and we are sorry on this occasion they weren't suitable for your needs. These products are non-refundable due to hygiene reasons. We have a range of different ear defenders which might be more suitable for you. Arianne, Customer Services Team.
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AF
Alice Foley
1 year ago
Date of purchase: 26/05/2024
What Alice Foley said about Sensory Direct:
Great products, great prices, great customer service
We really like sensory direct, they offer a great service and we wouldn't use any other business for our sensory equipment now.
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Customer Services
Sensory Direct
1 year ago
Thank you for your wonderful review Alice. We are so pleased to hear that you were happy with our service and products, we hope you come back again soon. Arianne, Customer Services Team.
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HP
Heather Purkiss
Wimborne
1 year ago
Date of purchase: 01/06/2024
What Heather Purkiss said about Sensory Direct:
Cuddle ball.
The purchasing experience was extremely easy and delivery was as expected. The cuddle ball is very velvety and touchable- lovely to fiddle with !
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Customer Services
Sensory Direct
1 year ago
Thank you for your amazing review Heather. We are so pleased to hear that you are happy with the Sensory Direct 'Cuddle Ball ' and that your experience was easy with us. We hope you come back again soon. Arianne, Customer Services Team.
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AA
Alexandra Ayrton
1 year ago
Date of purchase: 01/06/2024
What Alexandra Ayrton said about Sensory Direct:
I bought the cuddly warmy Seal for my daughter Vicky who has Leigh Syndrome. She has severe dystonia and gets anxious very easily. We place it every day on her lap and we cannot believe the change....

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Customer Services
Sensory Direct
1 year ago
Thank you for your amazing review Alexandra. We are so pleased to hear that the Sensory Direct 'Weighted Cuddly Seal' has helped your daughter with her anxiety and has allowed her to become more relaxed. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
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About Sensory Direct
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.
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01905670500
Unit 11, Great Western Business Park, WORCESTER, Worcestershire, WR4 9GN, United Kingdom
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About Sensory Direct
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.