Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Sensory Direct Reviews

http://www.sensorydirect.com
Rated
Exceptional
Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

400

29

9

5

14

457

ratings over the past year

Displaying all 3,545 reviews
Trusted Customer
10 years ago
Date of purchase: 19/03/2015
prompt and efficient
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 05/03/2015
Service was ok however still hasn't received the form to claim my tax back
Service was ok however still hasn't received the form to claim my tax back
Merchant Logo
Sensory Direct
Sensory Direct
10 years ago
Hi.Thank you for taking time to complete the feedback request. Firstly with regards to VAT exemption, there is a box to tick on checkout which will deduct VAT on eligible products. It would appear you did not check this option so I will email you a VAT exemption form - please complete the form and mail it back and we will refund the VAT on the bean bag. With regards to the Bean Bag, I will investigate this and get back to you. Andrew
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 29/12/2014
Satisfied
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 30/01/2015
GOT WHAT I ASKED FOR.
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 06/02/2015
Excellent as always
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 19/01/2015
Very good, quick service
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 08/03/2015
Bad quality. Product exploded after 3 minutes
Bad quality. Product exploded after 3 minutes
Merchant Logo
Sensory Direct
Sensory Direct
10 years ago
Thanks you for leaving feedback and I am sorry you had problems with the items. I am sending out replacements today with a free gift by way of an apology. Andrew
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 02/03/2015
Website easy to use and very informative. Delivery service very good
Website easy to use and very informative. Delivery service very good
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 25/02/2015
Efficient and quick delivery
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 15/12/2014
Excellent service thank you
Product reviews

0
Share
Not received a review invite?
About Sensory Direct
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.
Read all
01905670500
Unit 11, Great Western Business Park, WORCESTER, Worcestershire, WR4 9GN, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Sensory Direct
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.