How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Savings

Displaying all 6,011 reviews

Trusted Customer

9 years ago

Date of purchase: 07/01/2015

All necessary documentation provided accurately and promptly.

Secure Trust Bank

9 years ago

Thank you for your comment. We work very hard to deliver exceptional levels of customer service so it’s great to hear your feedback.

Kind regards

Secure Trust Bank

See full customer review

Trusted Customer

9 years ago

Date of purchase: 19/08/2015

easy quick and efficient online service

Secure Trust Bank

9 years ago

Thank you for your review and comments. We are delighted to hear about your experience.

kind regards

Secure Trust Bank

See full customer review

Trusted Customer

9 years ago

Date of purchase: 09/10/2014

well informed

kept up to date

Secure Trust Bank

9 years ago

Thank you for your review and comments. We really appreciate you taking the time to do this and will pass your comments on to the team.

Kind regards

Secure Trust Bank

See full customer review

Trusted Customer

9 years ago

Date of purchase: 06/01/2015

so far okay

only been with them 1 year in a fixed rate so I cannot really comment

Secure Trust Bank

9 years ago

Thank you for your review and comments, we really appreciate you taking the time to do this.

Kind regards

Secure Trust Bank

See full customer review

Valerie

Bedfordshire

9 years ago

Date of purchase: 12/09/2014

What Valerie said about Secure Trust Bank:

Works a treat!

Easy to open the account, tax certificates promptly supplied & nothing else to report. Just what I want!.

Secure Trust Bank

9 years ago

Thank you for your review and comments. We really appreciate you taking the time to do this and will pass your comments on to the team.

Kind regards

Secure Trust Bank

See full customer review

Trusted Customer

9 years ago

Date of purchase: 02/02/2016

Review

All I expected thanks.

Secure Trust Bank

9 years ago

Thank you for your review and comments, we are delighted to hear about your experience.

Kind regards

Secure Trust Bank

See full customer review

Trusted Customer

9 years ago

Date of purchase: 14/01/2015

No direct personal contact only by correspondence when account was opened. Subsequently, quarterly statements have arrived with regularity together with annual Tax Deduction Certificates. I would...

Read all

Secure Trust Bank

9 years ago

Thank you for your review and comments we are delighted to hear you are happy with the service we provide and the interest rates on your account.

Kind regards

Secure Trust Bank

See full customer review

Hazel

9 years ago

Date of purchase: 22/01/2016

What Hazel said about Secure Trust Bank:

Good to speak to real people

Secure Trust Bank

9 years ago

Thank you very much for your review. We reallyappreciate you taking the time to do this and will pass your comments on to the team.

Kind regards

Secure Trust Bank

See full customer review

Joanna

Crawley

9 years ago

Date of purchase: 02/02/2016

What Joanna said about Secure Trust Bank:

Straightforward with a good rate

Easy to set up a 5 year fixed bond. Receipts sent by post for each deposit made. Did not have to set up any extra accounts as some bonds require.

Secure Trust Bank

9 years ago

Thank you for taking the time to provide your feedback, we are delighted to hear about your experience.

Kind regards

Secure Trust Bank

See full customer review

Yasemin

9 years ago

Date of purchase: 16/12/2015

What Yasemin said about Secure Trust Bank:

A new customer

Very good

Secure Trust Bank

9 years ago

Thank you for taking the time to provide your feedback.

Kind regards

Secure Trust Bank

See full customer review

Not received a review invite?

About Secure Trust Bank

At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.

Read all

0121 251 7508

Secure Trust Bank, Yorke House, Arleston Way, Shirley, Solihull, West Midlands, B90 4LH, United Kingdom