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Secure Trust Bank Reviews

Rated
Excellent
Service
4.6
/5

5

4

3

2

1

935

204

34

17

27

1,217

ratings over the past year

Displaying all 6,011 reviews
Trusted Customer
9 years ago
Date of purchase: 21/01/2016
5 Year Bond arranged Jan 2016
More efficient than many companies I have dealt with. Slight duplication of effort over R85 form which is redundant anyway with new tax rules now in force. But all documentation correct and rate of...

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Secure Trust Bank
Secure Trust Bank
9 years ago
Thank you for your feedback.

I can see you have spoken to one of our advisors regarding this matter. If you have any further questions please call our customer service team on 08451 117 092.

Kind regards 
Secure Trust Bank
Trusted Customer
9 years ago
Date of purchase: 16/09/2015
They are professional: they sent everything in good time, set it up without a problem. Pleased with them so far.
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Secure Trust Bank
Secure Trust Bank
9 years ago
Thank you very much for your review. We really appreciate you taking the time to do this and will pass your comments on to the team.

Kind regards
Secure Trust Bank
MA
Martin
Oxford
9 years ago
Date of purchase: 16/07/2015
What Martin said about Secure Trust Bank:
Clear and to the point
Secure Trust Bank offers an efficient, no nonsense service that gives customers a high rate on their savings, adequate account balance updates and does not bother the customer with expensive and...

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Secure Trust Bank
Secure Trust Bank
9 years ago
Thank you for your review and comments. Your feedback has been passed on internally and we are delighted to hear about your experience.

Kind regards
Secure Trust Bank
TH
Thomas
9 years ago
Date of purchase: 17/07/2015
What Thomas said about Secure Trust Bank:
Good quality service, all minor issues dealt with quickly
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Secure Trust Bank
Secure Trust Bank
9 years ago
Thank you very much for your review. We really appreciate you taking the time to do this and are delighted to hear about your experience.

Kind regards
Secure Trust Bank
AN
Andrew
North East
9 years ago
Date of purchase: 08/07/2015
What Andrew said about Secure Trust Bank:
More extensive online presence would improve convenience
I have not had much interaction with the bank. The service would improve with more options for online interaction such as applications, updates etc
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Secure Trust Bank
Secure Trust Bank
9 years ago
Thank you for taking the time to provide your feedback.

We have attempted to contact you to discuss your comments. If you would like to follow up please contact us on 0121 683 6410. 

Kind regards
Secure Trust Bank
Trusted Customer
9 years ago
Date of purchase: 22/02/2016
EXCELLENT SERVICE
THE PROCESS OF OPENING THE ACCOUNT FROM START TO FINISH WAS REALLY EASY. EVERYTHING WAS FOLLOWED UP VERY EFFICIENTLY WITH MAILINGS AND VERY EASY TO FOLLOW INSTRUCTIONS.
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Secure Trust Bank
Secure Trust Bank
9 years ago
Thank you for the comments and review. We are pleased you found the application process so easy and are delighted to hear about your experience.

Kind regards
Secure Trust Bank
Trusted Customer
9 years ago
Date of purchase: 18/02/2016
Ide have no problem recomending you to family and friends .
Helpfull friendly and straitforward . What you expect but not allways get .
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Secure Trust Bank
Secure Trust Bank
9 years ago
Thank you for your review and comments. We really appreciate you taking the time to do this and are delighted to hear about your experience.

Kind regards
Secure Trust Bank
Trusted Customer
9 years ago
Date of purchase: 05/02/2016
Professional and efficient.
The company appears to be very professional and efficient.
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Secure Trust Bank
Secure Trust Bank
9 years ago
Thank you for your review and comments. Your feedback has been passed on internally and we are delighted to hear about your experience.

Kind regards
Secure Trust Bank
Trusted Customer
9 years ago
Date of purchase: 23/09/2015
No problems
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Secure Trust Bank
Secure Trust Bank
9 years ago
Thank you for your review and comments we are delighted to hear about your experience.

Kind regards
Secure Trust Bank
Trusted Customer
9 years ago
Date of purchase: 16/11/2015
I can't recall having any issues
Everything went smoothly and I can't recall having any issues
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Secure Trust Bank
Secure Trust Bank
9 years ago
Thank you for your review and comments.  Your feedback has been passed on internally and we are delighted to hear about your experience.

Kind regards
Secure Trust Bank
About Secure Trust Bank
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.
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Secure Trust Bank, Yorke House, Arleston Way, Shirley, Solihull, West Midlands, B90 4LH, United Kingdom
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About Secure Trust Bank
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.