Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Secure Trust Bank Reviews

https://www.securetrustbank.com/
Rated
Excellent
Service
4.6
/5

5

4

3

2

1

751

154

23

17

22

967

ratings over the past year

Displaying all 6,063 reviews
Trusted Customer
2 days ago
Date of purchase: 27/08/2025
My experience with Secure trust bank.
Staff were very friendly.helpful and patient with me. I get very stressed dealing with finances but they helped take that away. Amir? Kaleed,Lori and Tariq. Grateful thanks to them. Ani in Inverness.
Merchant Logo
Sophie
Secure Trust Bank
2 days ago
Hi, Thank you for your review! We are pleased to hear you are satisfied with the customer service our staff members have provided! Kind regards, Sophie
0
Share
See full customer review
NR
Neil Roberts
Grays Essex
3 days ago
Date of purchase: 26/08/2025
What Neil Roberts said about Secure Trust Bank:
Hi there, I must say that this is the easiest and most secure way that I have renewed an ISA . much easier than other banks.. Many thanks Neil Roberts.
Merchant Logo
Sophie
Secure Trust Bank
2 days ago
Hi Neil, We are pleased to hear you are satisfied with the level of service we provide! Thank you for your 5 star review! Kind regards, Sophie
0
Share
See full customer review
Trusted Customer
4 days ago
Date of purchase: 26/08/2025
Good service
Good service dealt with quickly
Merchant Logo
Sophie
Secure Trust Bank
2 days ago
Hi, We are pleased to hear this! Thank you for your 5 star review! Kind regards, Sophie
0
Share
See full customer review
Trusted Customer
6 days ago
Date of purchase: 22/08/2025
Happy with service
It is easy to use the website and transactions are completed promptly
Merchant Logo
Sophie
Secure Trust Bank
2 days ago
Hi, We are pleased to hear you are happy with the service provided! Thank you for your review! Kind regards, Sophie
0
Share
See full customer review
Trusted Customer
6 days ago
Date of purchase: 26/08/2025
Thanks and comments
As always no waiting time and very helpful, patient and courteous staff. It’s a pity that I can’t arrange every trans action over the phone as it’s less stressful and would be so much quicker for me...

Read all
Merchant Logo
Sophie
Secure Trust Bank
2 days ago
Hi, We are pleased to hear you are happy with the service we provide, Thank you for your feedback! Kind regards, Sophie
0
Share
See full customer review
TD
Thomas Daly
London
7 days ago
Date of purchase: 29/08/2025
What Thomas Daly said about Secure Trust Bank:
A Great Bank
Excellent service and a competitive interest rate for savers. Before you open account with STB make sure understand the T&C’s, a lot of people seem to open an account with STB and don’t read the...

Read all
Merchant Logo
Sophie
Secure Trust Bank
2 days ago
Hi Thomas, We are pleased to hear you are satisfied the services we provide. Thank you for your 5 star review! Kind regards, Sophie
0
Share
See full customer review
Trusted Customer
8 days ago
Date of purchase: 26/08/2025
Have saved with ST for over 5 yrs, but not something that I discuss.
Very easy to deposit 5 years ago and a good enough rate to re invest.
Merchant Logo
Sophie
Secure Trust Bank
2 days ago
Hi, We are pleased to hear that you are happy with the service we provide! Kind regards, Sophie
0
Share
See full customer review
Trusted Customer
9 days ago
Date of purchase: 26/08/2025
Great service
Reliable and helpful
Merchant Logo
Louise
Secure Trust Bank
9 days ago
Hello, Thank you for your feedback. This is great to hear! Kind regards, Louise
0
Share
See full customer review
Trusted Customer
9 days ago
Date of purchase: 18/08/2025
Good service
Good service. Easy to operate the website.
Merchant Logo
Louise
Secure Trust Bank
9 days ago
Hello, It is great to hear you are happy with our service and find our website easy to navigate. Thank you for your review. Kind regards, Louise
0
Share
See full customer review
JH
John Hall
Birmingham
10 days ago
Date of purchase: 26/08/2025
Merchant Logo
Louise
Secure Trust Bank
9 days ago
Hello John, Thank you for your 5 Star review! Kind regards, Louise
0
Share
See full customer review
Not received a review invite?
About Secure Trust Bank
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.
Read all
0121 251 7508
Secure Trust Bank, Yorke House, Arleston Way, Shirley, Solihull, West Midlands, B90 4LH, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
AwardExceptional award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Secure Trust Bank
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.