The service was excellent, app not complicated to install and the customer service was first class professional.
I would be interested in accessing the platform again should there be opportunity to...
Not consistent!
We have a joint account, some communication came to me, some went to my husband. My husband phoned to check if his instruction to reinvest had been received as I had been notified...
A Bank Of Excellence. The most efficient and reliable savings bank Used
Having experienced different banks and saving platforms I would say that Secure Trust Bank have been the most consistently efficient and reliable that I have dealt with. There has never been any...
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Sophie
Secure Trust Bank
19 hours ago
Hi,
We are pleased to hear you are satisfied with the service we provide!
Thank you for taking the time to leave your review!
Kind regards,
Sophie
Very patient gent of yours helped sort out the tangle of my account which had arisen due to my mistake.
Sophie
Secure Trust Bank
19 hours ago
Hi,
We are pleased to hear one of our agents was able to assist with your query!
Thank you for taking the time to leave your 5 star review!
Kind regards,
Sophie
Staff member I spoke to was very polite, had time for me , was courteous and sorted my query.
Sophie
Secure Trust Bank
20 hours ago
Hi,
This is great to hear, We are pleased you are satisfied with the service provided!
Thank you for taking the time to leave your review
Kind regards,
Sophie
Unintelligent. With the exceotion of Tarik no one showed any initiative to resolve our request. Pushing us for pillar to post wasting our time and effort. Unproductive.
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.