Really pleased with how my query was dealt with today by Hope on the service desk.
Its never great when something goes wrong, but its how the customer services teams support you and deal with it...
Read more
Hope
Scribbler
8 days ago
Thanks so much for taking the time to share this lovely feedback! I'm so glad I could help resolve this and get your order back on track for you! ๐
All the best,
Hope
Ease of ordering, speed of delivery.
Very competitive pricing.
Hope
Scribbler
9 days ago
Hi Gill,
Thanks so much for taking the time to share this feedback! So glad shopping with us was quick and easy for you! ๐คฉ
Have a lovely day! ๐
Hope
I contacted customer service to find out if my card had arrived. Unfortunately, it wasnโt on a tracked signed for service just tracked 48hours. I was offered a refund. I double checked with my...
Read more
Hope
Scribbler
16 days ago
Hi there,
Thank you so much for taking the time to leave us such a lovely review! I'm so glad that I was able to help with your order and happy to hear that your friend's loved their card and gift! ๐๐
Have a lovely day!
Hope
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure youโre reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.