Really pleased with how my query was dealt with today by Hope on the service desk.
Its never great when something goes wrong, but its how the customer services teams support you and deal with it...
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Hope
Scribbler
1 day ago
Thanks so much for taking the time to share this lovely feedback! I'm so glad I could help resolve this and get your order back on track for you! 😊
All the best,
Hope
I contacted customer service to find out if my card had arrived. Unfortunately, it wasn’t on a tracked signed for service just tracked 48hours. I was offered a refund. I double checked with my...
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Hope
Scribbler
9 days ago
Hi there,
Thank you so much for taking the time to leave us such a lovely review! I'm so glad that I was able to help with your order and happy to hear that your friend's loved their card and gift! 😊💚
Have a lovely day!
Hope
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.