Many thanks for your feedback. We are so pleased you found our service helpful and informative. Also great to hear you enjoyed your time at Craufurdland Castle!
We would love to help with any future plans you have and don't forget we now offer a loyalty discount for returning guests too! (T & C's apply)
Scotts Castle Holidays
Scotts Castle Holidays
Scotts Castle Holidays
12 years ago
Many thanks for your feedback, great that you found our service informative and helpful.
Also, lovely to hear you enjoyed your stay at Craufurdland Castle! Don't forget we now offer a loyalty discount for guests who wish to re book (T&C's apply) and we would be delighted to help with any future plans you may have!
Scotts Castle Holidays
Any queries I had were dealt with promptly and I felt staff were really interested inhelping me
Scotts Castle Holidays
Scotts Castle Holidays
12 years ago
Many thanks for your lovely feedback following your stay in this beautiful mansion. So glad to hear your family enjoyed their stay and please do not hesitate to get back in touch if we can assist with any future holiday plans.
Don’t forget we also offer a loyalty discount for returning guests so we will be more than happy to apply this to your next trip!
Scotts Castle Holidays
Quick and helpful responses to all queries, web site informative and property description accurate. On site manager friendly and helpful but not intrusive.
Scotts Castle Holidays
Scotts Castle Holidays
12 years ago
Many thanks for your feedback. Great to hear that you found our website and service helpful!
So pleased you enjoyed your stay at Drumkilbo House overall and managed to catch glimpse of some of the wildlife too, we shall certainly pass all of your comments on.
Don't forget we offer a loyalty discount for returning guests and we would love to help with any future plans you may have to re book.
Scotts Castle Holidays
Many thanks for your excellent feedback! Great to hear you had a nice time at this beautiful property.
We would love to hear from you with any future plans you have to re visit Scotland so please don't hesitate to get in touch and claim your Loyalty discount next time! (T&C's apply)
Scotts Castle Holidays
Booked easily but I was rather shocked to have to pay a £20 admin fee and then a £250 deposit for the house. Have never had to do either before.
Scotts Castle Holidays
Scotts Castle Holidays
12 years ago
Many thanks for your positive comments regarding Keil View. Whilst there is a continual maintenance programme in place, your comments on the house and swimming pool have been forwarded to the owner for review and will be monitored by our property department.
The fully refundable GHD is set by the individual owners as many owners do not have payment facilities to collect and return these security bonds easily. We provide a safe conduit between the two parties for collection and return which many other websites don’t offer. The booking fee is the only charge we ask of guests at the point of booking, for the service we provide. As a gesture of goodwill, we would be happy to forfeit this fee, in addition to offering you a 5% loyalty discount should you wish to book another property through us again.
We hope that we can be of help with any plans you may have to return to Scotland and look forward to hearing from you again in the future.
Scotts Castle Holidays
Many thanks for your great feedback. Our property manager has been in touch with the owners and they have confirmed that the oven will be replaced as soon as possible. It's great to hear that you had a fantastic time at this beautiful house!
We do offer a Loyalty discount for returning guests and would be delighted to help with any future plans you may have!
Scotts Castle Holidays
Many thanks for your comments, we shall certainly pass these on.
So pleased to hear that you had a nice time at this castle, and we hope that your husband enjoyed his surprise birthday trip!
Don't forget to claim your Loyalty discount should you like to re book. (T&C's apply)
Scotts Castle Holidays
Efficient communication , but lacked an element of common sense. Emails said welcome to Scotland, but in fact I live in Scotland was missed!!
Scotts Castle Holidays
Scotts Castle Holidays
12 years ago
Thank you for your comments. The arrival information is a generic email, as most of our visitors are travelling from outside of Scotland but we apologise for any misunderstanding.
We are pleased you had a nice time at Erchless Castle and great to hear that you are already thinking of re booking a property for next year, we would be delighted to help with future plans!
Scotts Castle Holidays
Always responded promptly - AMy was very friendly and informative. I would 100% book through Scotts Castle Holidays again.
Scotts Castle Holidays
Scotts Castle Holidays
12 years ago
Thank you for your feedback, we are delighted that you found our service to be efficient and helpful and we would love to assist with any future plans you may have!
Also, great to hear you enjoyed your celebrations at Drumkilbo House, we shall certainly pass your comments on to the owners. Don’t forget we do offer a loyalty discount for returning guests, should you like to re book!
Scotts Castle Holidays
very friendly and quick answering on every question.
Although the bathrooms are not all latest design everyone found a shower which was suitable.
Scotts Castle Holidays
Scotts Castle Holidays
12 years ago
Many thanks for your comment we are so pleased you all enjoyed this property and had a nice time at Burgie House!
Please don't hesitate to contact us again in the future we would be happy to help and don't forget to claim your loyalty discount next time! (T &C's apply)
Scotts Castle Holidays
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.