please note the following deficiencies////
1 no hooks in bathrooms for towels, dressing gowns, etc
2 no chair in bedroom
(little things but important for occupiers)
Scotts Castle Holidays
Scotts Castle Holidays
12 years ago
Thank you for your feedback and the little things that you have brought to our attention have been forwarded to the owner to be looked into. If we can assist with any future plans to visit Scotland again please don’t hesitate to get in touch we will be delighted to help!
Property Manager
All was done very well except the payment structure.
I paid the amount and included the house deposit and the website didn't like that.
i waited and waited for confirmation and some how it slipped...
Read more
Scotts Castle Holidays
Scotts Castle Holidays
12 years ago
Many thanks for your feedback, glad you found our service helpful and the payment process was clarified promptly for you.
It's always nice hearing happy holiday stories, we are pleased to hear you all had an amazing time and will certainly pass your comments on. We hope to be of help with any future holiday trips!
Very impressed with the service received. From the time of making our booking and throughout we have received a prompt, polite and reliable service.
Scotts Castle Holidays
Scotts Castle Holidays
12 years ago
Thanks so much for your comments. Great to hear that you were pleased with our service throughout and enjoyed your stay at this lovely Castle!
We look forward to hearing from you when you wish re book again in the future. And would be delighted to help again!
The service was absolutely wonderful. The booking was quick, easy and efficient. No effort involved! Highly recommended!
Scotts Castle Holidays
Scotts Castle Holidays
12 years ago
Thanks for the feedback, great you found our service helpful and hope your group enjoyed the holiday in this beautiful part of Scotland!
Scotts Castle Holidays
Email: sales@scottscastles.com
I truly appreciated your professionalism and timeliness!!!
Scotts Castle Holidays
Scotts Castle Holidays
12 years ago
Thanks for the great comments, glad you found our service helpful and sounds like your family had a great time in this fantastic house! If we can assist with any future plans to visit Scotland again please don’t hesitate to get in touch we will be delighted to help!
Scotts Castle Holidays
Email: sales@scottscastles.com
Thanks for the feedback, and lovely to hear you enjoyed your stay in this stunning mansion. Look forward to helping with your next trip to Scotland!
Scotts Castle Holidays
Email: sales@scottscastles.com
The entire booking process was very efficient ,had a wide range of spectacular properties to choose from.would definitely use Scotts castle holidays for our next holiday booking and recommend it .
Scotts Castle Holidays
Scotts Castle Holidays
12 years ago
Thanks so much for your comments, feedback is always useful to ensure we can constantly improve our service where necessary. We are pleased you had a great time at the property and found our services helpful!
We look forward to hearing from you again in the future if you would like to make another booking.
I was very pleased with the service I received. Naomi was great, I always received a prompt reply.I would definitely use Scotts Castle again.
Scotts Castle Holidays
Scotts Castle Holidays
12 years ago
Thanks for the great feedback, glad you found our service helpful and sounds like your family have a lovely stay in this beautiful country house! Hope we can help again with your next trip!
Amy
Scotts Castle Holidays
Email: sales@scottscastles.com
Thanks for your great feedback, so glad your group enjoyed the holiday in this amazing castle and we look forward to assisting with your next trip to Scotland!
Amy
Scotts Castle Holidays
Email: sales@scottscastles.com
Thank you for your comments, we are pleased that you found our service helpful and professional.
We will certainly pass your comments on to the owner, great to hear that you all had an amazing time! Please don't hesitate to get in touch with us if you wish to re book again in the future.
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.