The service that we got when booking was excellent and most helpful. receipts for deposits etc were provided quickly and the little details such as links to weather and road news were very helpful.
Scotts Castle Holidays
Scotts Castle Holidays
11 years ago
Thanks so much for your excellent feedback! Glad the extra information found you well!
It sounds like a great time was had by all, including your pets! We are delighted that this property suited your family gathering so perfectly ... by all means, please let us know if you ever wish to re book we would be happy to help!
Naomi Ashwell
Scotts Castle Holidays
Scotts Castle Holidays were excellent in every way during the booking of our holiday, very profesionaly carried out and many thanks to Naomi Ashwell for all her help.
Scotts Castle Holidays
Scotts Castle Holidays
11 years ago
It's always nice to receive great feedback, thank you! It was a pleasure helping with your trip and hopefully we can again in the future.
So pleased the castle met your expectations and you all had a fabulous time. We look forward to hearing from you again soon should you wish to return!
Naomi Ashwell
Scotts Castle Holidays
The reservation was easy and fast. The communication with the customer support team was also easy. However, the % of the fees we had to pay was too high. At the end the real price of the house was...
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Scotts Castle Holidays
Scotts Castle Holidays
11 years ago
Thank you for your feedback. We are pleased that you found our booking process quick and easy. The only fee we charge on top of the advertised rental is a £20 booking fee for our service, so were a little unsure which extra fee’s you are referring too, but please let us know if you have any further information so we may investigate.
Great that you liked the property and the location was what you had hoped for! The lodge was booked as advertised on our website, but by all means if you require different bedroom configurations next time, just let us know and we could always help with the search for you. Sorry to hear about the leak in the bedroom, we hope the estate office being first point of contact for any issues during your stay, were able to help resolve this quickly for you.
Please don’t hesitate to contact us again in the future, we would be happy to help.
Naomi Ashwell
Scotts Castle Holidays
Booking was very easy and all the information we needed came through as required
Scotts Castle Holidays
Scotts Castle Holidays
11 years ago
Thank you for your feedback, glad you found or booking process easy and service informative.
Glad you all had an amazing time, enjoying the blend castle and comfort this property has to offer! We hope we can be of help again in the near future!
Naomi Ashwell
Scotts Castle Holidays
Many thanks for your feedback much appreciated!
So pleased you enjoyed your holiday at this fabulous castle apartment, we hope we can help with any plans you may have in the future!
Naomi Ashwell
Scotts Castle Holidays
The service was great and they did everything possible to find us accommodation.
Scotts Castle Holidays
Scotts Castle Holidays
11 years ago
Many thanks for your feedback, sounds like your group really enjoyed the property! Great to hear you had a nice time and we will certainly pass your comments onto the owner.
Glad we could of been of help with your plans and you found our service excellent! Please don't hesitate to contact us again in the future.
Naomi Ashwell
Scotts Castle Holidays
Thank you for your feedback, its much appreciated!
Sounds like a great time was had by all at the castle, lovely to hear you had a comfortable stay. We hope we can be of help again in the future with any holiday plans you may have!
Naomi Ashwell
Scotts Castle Holidays
Very professional and friendly. Everything went very smoothly with no problems. Thank you.
Scotts Castle Holidays
Scotts Castle Holidays
11 years ago
Great to hear you found our service professional and friendly, many thanks for taking the time to submit your feedback.
It was lovely to be of help with your plans to re visit Scotland, thank you for choosing Sch's. We will certainly to pass your comments onto the owners of this both beautiful and historic castle
We hope we can be of help again in the near future!
Naomi Ashwell
Scotts Castle Holidays
Thank you for your excellent Feefo, it was a pleasure to of been of help!
Great to hear you enjoyed the weekend at this beautiful property, we hope to hear from you again should any of your wish to return!
Naomi Ashwell
Scotts Castle Holidays
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.