Many thanks for your comments, great to hear you found our service efficient and had a lovely holiday at this fantastic property.
We hope we can be of help with any future plans you may have to return, please don't hesitate to get in touch.
Used them before and had no problem with their service just a few issues with the house and it's owner.However when I paid this years balance it would have been nice to be reminded about the credit...
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Scotts Castle Holidays
Scotts Castle Holidays
11 years ago
Thanks for your feedback and hope your group had an enjoyable stay in this lovely country house. We do advise the bunk bed room is ideally suited to younger children as there is slightly limited storage space in this room, it’s great to hear the kitchen accommodated your group well over the stay!
We do offer various payments services which do not incur an additional charge, as the credit card option was used, this means a surcharge was applied by the 3rd party card provider.
Hope we can help again with your next holiday!
Awesome service from Kate ! Everything worked like an expensive watch !
Scotts Castle Holidays
Scotts Castle Holidays
11 years ago
So pleased to hear you all had a fabulous time at this historic, unique castle! Thanks so much for taking the time to review your stay, any feedback is always helpful.
We hope to assist with your holiday plans again in the near future, if you wish to rebook with Scotts Castle Holidays.
Thank you for your lovely comments, and great to hear your group enjoyed the holiday in this beautiful cottage. We would be very happy to assist with any future holiday plans!
The service was extremely friendly and very accommodating. Nothing was any trouble.
If I have to say there was a negative, the kitchen did not have a lot of equipment for preparing food, in my family...
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Scotts Castle Holidays
Scotts Castle Holidays
11 years ago
Happy New Year and many thanks for taking the time to review your experience. Glad to hear you found our service friendly and helpful, we hope to be of assistance again in the future!
It's fantastic to hear you all enjoyed your Christmas holiday at this castle, making the most of the spectacular views. Thank you for all of your comments which we will certainly pass on for you.
Contact was purely through internet but this worked well.
As a constructive comment, although there was plenty of crockery, side plates and dessert dishes would be nice and a small fridge for drinks...
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Scotts Castle Holidays
Scotts Castle Holidays
11 years ago
Thank you for your feedback, glad we could help with your Christmas visit and its nice to hear you all enjoyed your holiday!
We will certainly pass your comments on and hope we can be of help again in the future if you ever wish to re book.
Very efficient and friendly service whether by email phone or trxt
We especially loved the dining room as we could all be seated comfortably for meals and the log fires were wonderful. Plenty space...
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Scotts Castle Holidays
Scotts Castle Holidays
11 years ago
Many thanks for your feedback, so pleased you found our service excellent. It was a pleasure helping with your Christmas holiday plans!
Sounds like a lovely time was had by all at this property, enjoying family meals and relaxing together. Please don't hesitate to contact us again if you would ever like to re book, we would be very happy to help once more!
Much better facilities than advertised, need to relook at the web page to make it more attractive.
Scotts Castle Holidays
Scotts Castle Holidays
11 years ago
Thank you for your excellent feedback. Since placing your booking, we have launched our new website which we hope you enjoy! We are also updating our photographs too, which is a work in progress.
So pleased to hear you all had a nice holiday, we hope we can be of help again in the future. Please don't hesitate to get in touch!
Kept well informed, helpful staff, easy process. A bit slow when needing to check availability. Communication clear and concise.
Scotts Castle Holidays
Scotts Castle Holidays
11 years ago
Thank you for your feedback, and we have forwarded your comments on to the owners accordingly. Built in 1996 as a stylised version of a shooting lodge, the great strengths of this property are the location, drawing room and dining room. Beyond that, apart from the festive periods, it is offered as a value-for-money holiday house, which is practical rather than a luxurious venue. That said – whilst the furniture is appropriate to the house, a further inspection will be made in the coming months to improve standards further. We would love to be of assistance again in the future, so please don’t hesitate to get back in touch!
Antony Sherlock
Property Manager
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.