Scotts Castle Holidays is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
Fife
10 years ago
What Trusted Customer said about Scotts Castle Holidays:
Excellent service from start to finish, however, I am still waiting on my deposit being refunded!
Amy - Customer Service Team
Scotts Castle Holidays
10 years ago
Many thanks for the excellent feedback for our service, it was lovely to help with your plans for the get together!
The security deposit is retained for 7 days after the holiday end date and I can confirm your refund has been actioned today. Upon request we are always very happy to contact the property owner to ask if this can be returned earlier than the standard 7 day hold.
Product reviews
Amy - Customer Service Team
Scotts Castle Holidays
10 years ago
Thanks so much for the lovely feedback, sounds like you all had a great holiday in this beautiful farmhouse. We agree, the spacious bedrooms and all the lovely little luxury extras make this holiday home perfect for a special break.
Date of purchase: 20/06/2016
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Trusted Customer
Feefo Verified
10 years ago
Good
Amy - Customer Service Team
Scotts Castle Holidays
10 years ago
Thanks for posting your review, glad you had a great time!
Product reviews
Amy - Customer Service Team
Scotts Castle Holidays
10 years ago
Many thanks, hope you enjoyed your holiday at this beautiful country house!
Date of purchase: 19/06/2016
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Trusted Customer
Feefo Verified
Folkestone
10 years ago
What Trusted Customer said about Scotts Castle Holidays:
Everything came up to expectation.We had 12 in our party and there was plenty of room for everyone with a good communal area upstairs.Would certainly recommend the company and would use them again.
Amy - Customer Service Team
Scotts Castle Holidays
10 years ago
So glad the holiday was all you hoped for, the large open living space with games area is perfect for a big family get together or special occasion! Hope to hear from you again in the future :)
Product reviews
Amy - Customer Service Team
Scotts Castle Holidays
10 years ago
Thanks for the excellent review, glad you had a great time at this beautiful church conversion!
We enjoyed living in Dalvey House for the week. It was beautifully furnished with comfortable beds and modern equipment and, although the kitchen was rather cramped, we managed to cook for all the...
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Naomi - Customer Services Team
Scotts Castle Holidays
10 years ago
Thank you for your feedback, we are delighted to hear that you enjoyed your stay, totally agree the mansion is beautifully furnished and well equipped for larger groups.
By coincidence myself and our Property Manager were there after your stay last week, and we have reviewed further the expansive grounds available for visitors, discussing this in full with the management and the owner of the dog nearby so that all parties can both enjoy and relax in this beautiful space on future visits.
Sounds like you all had a fabulous time overall and hopefully we may be able to help again sometime.
Very kind and competent service, via e- mail as well sa via fone
Amy - Customer Service Team
Scotts Castle Holidays
10 years ago
Thank you for the lovely comments, glad that you found our team friendly and helpful!
Product reviews
Amy - Customer Service Team
Scotts Castle Holidays
10 years ago
We agree, this impressive highland house is very spacious with extensive grounds, and the cosy drawing room with open fire is perfect to relax in after a day out sightseeing!
Date of purchase: 11/06/2016
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Trusted Customer
Feefo Verified
Exeter
10 years ago
What Trusted Customer said about Scotts Castle Holidays:
Kept in regular contact throughout the booking process and were very helpful and efficient. Would certainly recommend them and will look to book with them in the future.
Amy - Customer Service Team
Scotts Castle Holidays
10 years ago
Thank so much for the excellent review for our service, great that you found our team helpful and efficient.
Don't forget to follow us on Facebook and keep in touch if we can help with any future plans for another get together :)
Product reviews
Amy - Customer Service Team
Scotts Castle Holidays
10 years ago
So glad that you had lovely weather for your summer break and were able to make the most of the beautiful grounds and the lovely local area of Aberfeldy.
Date of purchase: 02/06/2016
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Scotts Castle Holidays:
Staff were very helpful and pleasant at the time of booking. Payments were easy to make and it was very helpful that other parties could make payments too.
Amy - Customer Service Team
Scotts Castle Holidays
10 years ago
Many thanks for the excellent feedback for our service. Great that you also found our online system useful, makes it a lot easier for guests in a large group to make their own payments towards the trip!
Product reviews
Amy - Customer Service Team
Scotts Castle Holidays
10 years ago
Sounds like you had a lovely holiday in this beautifully renovated farmhouse, we hope to hear from you again in the future.
Date of purchase: 04/06/2016
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Scotts Castle Holidays:
Easy and pleasant to deal with.
Our stay at Craufurdland Castle was wonderful and the hosts kinds and efficient. Loved it.
Amy - Customer Service Team
Scotts Castle Holidays
10 years ago
Thanks so much, great that you found our team pleasant to speak with and the booking process straightforward. We would be delighted to hear from you again in the future.
Product reviews
Amy - Customer Service Team
Scotts Castle Holidays
10 years ago
Many thanks for the excellent feedback, we will pass on your lovely comments to the owners of the castle. I'm sure it was nice for your group to have a friendly welcome upon arrival!
Date of purchase: 10/06/2016
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Trusted Customer
Feefo Verified
Carluke
10 years ago
What Trusted Customer said about Scotts Castle Holidays:
Helpful and efficient
Amy - Customer Service Team
Scotts Castle Holidays
10 years ago
Many thanks for your lovely review, it was great to help with your plans for the get together.
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.