Scotts Castle Holidays is no longer an active Feefo customer
Displaying all 1,025 reviews
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Scotts Castle Holidays:
Service satisfaisant. Très bon contact et à l'écoute de nos soucis.
Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Thanks so much, nice to hear you found our team helpful and attentive. You may also find our blog useful for giving tips and inspiration for your next trip!
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Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Thank you for the fantastic feedback for this beautiful house. Great that you found the property spacious and well equipped, the idyllic location certainly makes it a popular house for groups wishing to make the most of the many outdoor pursuits available in the area!
Date of purchase: 20/08/2016
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Trusted Customer
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North shields
9 years ago
What Trusted Customer said about Scotts Castle Holidays:
Thanks so much! Great to hear you found our team friendly and the booking process straight forward. Look forward to hearing from you again in the future!
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Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Many thanks for taking the time to leave feedback, and we agree this church is stunning and the lovely owners are very friendly and welcoming.
Date of purchase: 20/08/2016
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Scotts Castle Holidays:
We throughly enjoyed our stay. Tammy, our Lodge caretaker, was fantastic and took care of anything we needed.
Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Thank you for your excellent feedback for our service, and great to hear the lovely housekeeper Tammy also looked after your family during the holiday!
TC
Trusted Customer
9 years ago
We were extremely pleased with the location of the lodge. It was central to a great many opportunities which our group of 14+ made great use of. We had great fun hiking, climbing, and visiting many villages and small towns steeped in history.
The staff was extremely supportive and I believe we developed some very strong ongoing relationships.
It was such a good time that two of our younger members, teenagers, decided they did not want to come back home. They were going to stay in Scotland. It was an indicator of how well we were looked after and how pleased we were with the location and facilities.
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Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Many thanks for your feedback for this beautiful lodge, we agree the location is just perfect for day trips and outdoor activities! So glad to hear your family enjoyed the Scottish trip and we look forward to hearing from you again.
Date of purchase: 07/08/2016
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Trusted Customer
Feefo Verified
Washington DC
9 years ago
What Trusted Customer said about Scotts Castle Holidays:
We loved our stay at Uiginish, from the minute we got to the house. The surroundings, the sheep, the quietness. Great quality of light everywhere. Couldn't have enough of those greens! And the house...
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Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
We are delighted to hear you rated our service and this Holiday House on Skye as excellent.
It sounds like a brilliant time was had by all, and you really made the most of your stay enjoying the house, grounds and local area. Perfect to hear you found the kitchen well equipped and bedrooms comfortable.
We hope to hear from you again should you ever wish to return, don't forget to claim your loyalty discount next time.
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Great to see you rated the holiday excellent, many thanks for your comments.
Service of the Scotts Castle Holidays staff was impeccable. Questions were swiftly answered and the status of your payments were easily accessible via their website.
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Many thanks for your excellent feedback, we are thrilled to hear you found the service impeccable and all questions were answered swiftly for you. Great to also hear you found our new payment page accessible via the website.
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Having visited this delightful lodge myself I couldn't agree with you more, it's very well appointed and beautifully furnished for group holidays. You couldn't get closer to Loch Ericht if you tried!
So pleased you enjoyed your holiday and the surroundings, it sounds like you had a welcoming arrival and found the lodge very well equipped.
We'd love to help with future holidays, don't forget to claim your loyalty discount next time!
Always available to reply quickly to all our questions.
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Many thanks for your comments, great to hear you rates us excellent and all of your questions were answered.
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Delighted to hear you found this charming country house better than expected and had a great stay. We hope we may be able to help with a return visit in the future.
Date of purchase: 06/08/2016
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Trusted Customer
Feefo Verified
Crook
9 years ago
What Trusted Customer said about Scotts Castle Holidays:
Booking our holiday for so many people (22) was dealt with excellently by Scotts. I am definitely going to book another holiday through them and would certainly recommend them to others.
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Fab to hear you found the booking hassle free and handled by the team excellently. We'd love to help again next year and understand you're already in touch so we look forward to assisting with a booking once more.
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
It was great to catch up with you by phone, totally agree it's a beautiful house. It sounded like you all had a brilliant time and are already considering re-booking for Spring 2017. We'll ensure we apply your loyalty discount for this one.
Perfect to hear you rated our service helpful and efficient, we hope to hear from you again in the future.
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Great to hear that you found the bedrooms comfortable and enjoyed the communal rooms. We will certainly pass all of your comments on - any feedback is very helpful.
It's a busy time for bookings at the moment, sorry that you had just missed out on similar dates for next year. We do offer a loyalty discount for repeat guests, I understand that you're all sorted for 2017 now but should you require any future accommodation we'd love to hear from you.
Date of purchase: 06/08/2016
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Trusted Customer
Feefo Verified
Kent
9 years ago
What Trusted Customer said about Scotts Castle Holidays:
Staff are really helpful.
Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Many thanks for taking the time to pass on your feedback and glad you found our team helpful. Don't forget to follow us on Facebook to keep up to date with special offers and inspiration for future trips!
Product reviews
Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
It was lovely to speak with you following your holiday in Fort William and so glad to hear the lodge was all you hoped for. We agree… the indoor pool is a fantastic feature and sure to keep the younger ones happy!
Following your review we have spoken with the owner to pass on your comments so that they may address the maintenance issues you have mentioned. The owners are also very happy for guests to make contact during the holiday if any small issues do crop up, and their details are provided in the visitor handbook on site.
Date of purchase: 06/08/2016
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Scotts Castle Holidays:
Es hat alles reibungslos geklappt.
Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Many thanks for the excellent feedback, glad you found the booking process straight forward and hassle free! Look forward to hearing from you again in the future!
Product reviews
Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Thank you for your kind comments regarding our team, hope you had a wonderful holiday at the beautiful Dollarbeg Castle.
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.
