Beautiful location, large well kept garden, well equipped house. Our group of walkers had a great time and we very lucky to have fantastic weather as well.
Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Many thanks for the lovely feedback, so great to hear you found this beautiful lodge well equipped and glad you also had the nice weather for your walking trip!
Product reviews
Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Thanks so much, it was lovely helping with your holiday plans and we would be delighted to hear from you again in the future.
It had everything we hoped for, character, space and excellent facilities which were fitting for this style of house. Warm and comfortable
Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Many thanks for the excellent rating, so nice to have helped with your trip and we hope your group have lots of great holiday memories!
Product reviews
Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Perfect thanks so much, the owners will be delighted to hear how much you enjoyed the stay. We agree, this beautifully furnished house is full of character and all the extra little touches really make it a special home from home.
Date of purchase: 16/09/2016
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Galashiels
9 years ago
What Trusted Customer said about Scotts Castle Holidays:
You cannot possibly have a more interesting, beautiful or unique experience than we were privileged to have at Dairsie Castle in Cupar, Fife. It was our second visit there and will certainly not be...
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Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Thanks so much for taking the time to leave such a lovely review, sounds like your second trip to this beautiful castle was all you hoped for and more! So nice to hear the owner was also able to welcome your group upon arrival and offer help throughout your stay.
Product reviews
Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Many thanks for the excellent review and glad we were able to help with your queries and payment over the phone for you. Hope to hear from you again in the future!
Date of purchase: 24/09/2016
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Outer Banks North Carolina
9 years ago
What Trusted Customer said about Scotts Castle Holidays:
We had a group of 16 people stay at This wondeeful historic manor house. There was lots of room to spread out and find a quiet place. The grounds ard besutiful.
Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Thanks so much for the lovely review, it was great to be able to help with your plans for the big trip and we would be delighted to hear from you again in the future :)
Product reviews
Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Many thanks for the great comments, sounds like this stunning mansion was perfect for your Highland retreat!
Date of purchase: 19/09/2016
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Mid wales
9 years ago
What Trusted Customer said about Scotts Castle Holidays:
Scotts Castle Holiday service was very easy to book, all the information you needed and very easy to make the payments, they were also very helpful with half a dozen questions I had to ask.
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
We're delighted to hear you rated our service excellent and found it easy to book. Always happy to help with any additional questions to make the process as smooth as possible.
TC
Trusted Customer
9 years ago
We loved it so much we are trying to co ordinate dates so that we can book it again. It really was so relaxing and so special and stunning, the area, the house, everything. Just loved it. Thank you
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Thank you for your excellent review. It sounds like you all had the most perfect time, enjoying this modern lodge and the beautiful location! Many thanks for your valued comments, it is always helpful to hear guests thoughts and these have been passed onto the owners for future improvement where possible.
Overall it sounds like you had the most perfect stay - please don't hesitate to get in touch if you ever wish to return!
Thanks so much, fab to hear you found our service helpful & friendly.
You may also wish to follow us on Facebook to keep up to date with all the latest news and special offers!
Product reviews
Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
So nice to hear you found this mansion perfect for your trip and that you are already thinking of re booking for next year! We agree, this historic mansion is full of character and the spacious rooms are ideal for a big group get together. Each individual owner will have a guest hand book on site with a few requests for your departure day, this does vary on a per property basis but your feedback is very much appreciated and we will certainly pass on to the owners of this mansion.
Many thanks for your feedback, we're delighted to hear you were impressed by the castle apartment and enjoyed everything the local area had to offer. We hope we may be able to help again in the future.
Date of purchase: 07/09/2016
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Binghamton, NY USA
9 years ago
What Trusted Customer said about Scotts Castle Holidays:
Scott's Castles has been great. I communicate with the staff aften throughout the booking process and they are always helpful. Would definitely use them again
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Glad you think so! It was a pleasure to help with another booking for you, we hope it's not the last!
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
So delighted to hear you had another excellent stay at this seaside holiday home. Sounds like everyone had a great time and didn't want to leave.
I wouldn't use Scotts Castle holidays again, they needed to full amount paid a long way in advance of the holiday, I asked about the possibility of an early check in at the time of booking and was...
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Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Many thanks for your review, all feedback is taken on board so we may improve our services where possible. As indicated at enquiry stage, a 30% deposit is required to commence your contract with owners and the balance within 8 weeks of the holiday start. We also offer an option to make installments until the balance due date.
We can see that you used this facility throughout the build up to your holiday and hope this helped your group.It’s difficult for owners to confirm an early arrival in advance, particularly for back to back bookings during peak times as large properties do take this amount of time to prepare between lets. We noted your request for an early check in with owners at the booking stage, and asked you recheck nearer to the start date, unfortunately they can only confirm the standard check in time until much nearer to the holiday date, as being on site they are in the best position, who can gauge how long the house preparation will take between lets.
I’ve checked your GHD refund and this was actioned within the expected time frame, when the office reopened on Monday morning, I’m am not sure if there has been a processing delay with bankers, and am sorry if this cause a delay.
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.
