How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Scotts (2023) Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/scotts-2023-ltd | Feefo

Displaying all 1,623 reviews

Trusted Customer

1 month ago

Date of purchase: 15/04/2025

Scotts were unable to deliver the item

Susan

Darlington

1 month ago

Date of purchase: 11/04/2025

What Susan said about Scotts (2023) Ltd:

Make the steps safer and more curb appeal.

Very good

WoolOvers CS

Scotts (2023) Ltd

1 month ago

Good morning Susan, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Donna Customer Services Team

Product reviews

Mark

Ware

1 month ago

Date of purchase: 13/04/2025

What Mark said about Scotts (2023) Ltd:

Good

Good.

WoolOvers CS

Scotts (2023) Ltd

1 month ago

Good morning Mark, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Donna Customer Services Team

Product reviews

Trusted Customer

1 month ago

Date of purchase: 05/01/2025

Too soon to answer.

WoolOvers CS

Scotts (2023) Ltd

15 days ago

Good afternoon, I am sorry to hear that you have experienced a negative experience regarding the delivery of your order. I have reached out to you via email so we can get this resolved for you. Kind regards Donna Customer Services Team Scotts 2023 Limited

Trusted Customer

1 month ago

Date of purchase: 05/01/2025

Good

It was average service

WoolOvers CS

Scotts (2023) Ltd

1 month ago

Good morning, Thank you for your review, we hope we can assist you again soon. Kind regards, Donna Customer Services Team

Product reviews

Trusted Customer

1 month ago

Date of purchase: 05/01/2025

Easy ordering

Easy to order and quick delivery

WoolOvers CS

Scotts (2023) Ltd

1 month ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Donna Customer Services Team

Product reviews

Kay

Chesterfield

1 month ago

Date of purchase: 11/04/2025

What Kay said about Scotts (2023) Ltd:

Great company

Great choice of products, good communication and fast delivery

Product reviews

Trusted Customer

1 month ago

Date of purchase: 11/04/2025

Good

WoolOvers CS

Scotts (2023) Ltd

1 month ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Donna Customer Services Team

Product reviews

Trusted Customer

1 month ago

Date of purchase: 09/04/2025

Good selection of products reasonably priced

Always a very useful firm to deal with a great width of products in the catalogue and on the web site. Reasonable pricedG

WoolOvers CS

Scotts (2023) Ltd

1 month ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Donna Customer Services Team

Product reviews

Trusted Customer

1 month ago

Date of purchase: 10/04/2025

Excellent customer service

I ordered the product online which was easy to do and the delivery and product packaging was ideal.

Product reviews

Not received a review invite?

About Scotts (2023) Ltd

Read all

01444 462794

Wool Overs House,, Victoria Gardens,, Burgess Hill, West Sussex, RH15 9NB, United Kingdom

View all media (41)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Scotts (2023) Ltd Reviews

Rubber Non Slip Mats for Outside Steps ? Set of 2More reviews of this product (1)View product website

Genoa Cascading Solar FountainMore reviews of this product (2)View product websiteWorks well, and set up easy.

Towel Softener - 1 litreMore reviews of this product (2)View product websiteI am pleased my towels which felt hard to the touch are softer but I am hoping they will become even more softer with further washes.

Winchcome® Parasol BaseMore reviews of this product (5)View product websiteEasy to assemble and well priced

Winchcombe® Aluminium Crank and Tilt ParasolMore reviews of this product (8)View product websiteWell priced and easy to assemble after removing some transit protectors

Dog Tail HooksMore reviews of this product (1)View product websiteI love this product so much that this was the 2nd one l bought. We have just had another dog so l needed more hanging space for leads, collars etc

Button-effect Seat PadMore reviews of this product (6)View product website

Cast Iron-effect Rubber DoormatMore reviews of this product (3)View product websiteI have had these type of door mats before from scotts of stow, they are very hard wearing; and cast iron are noisy

Super Absorbent Dirt Grabber® MatMore reviews of this product (18)View product websitedoes what is says

Quartz Wall Clock - 30cmMore reviews of this product (10)View product websiteThe clock is simple and stylish. It keeps good time and works silently. It was delivered very promptly and was well packaged

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?