How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Scotts (2023) Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/scotts-2023-ltd | Feefo

Displaying all 1,622 reviews

Trusted Customer

9 hours ago

Date of purchase: 23/05/2025

William Morris style Strawberry Thief Cushions and Booster seat

Adequate

Product reviews

Trusted Customer

23 hours ago

Date of purchase: 22/05/2025

Items are expensive. Nice colours. Good quality.

WoolOvers CS

Scotts (2023) Ltd

22 hours ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Natalie Customer Services Team

Product reviews

Janet

Tenby

2 days ago

Date of purchase: 21/05/2025

What Janet said about Scotts (2023) Ltd:

A tablecloth .

Not very good as delivery took too long! There was no word from them to say why this delivery was not on its way! I had to e-mail them to find out what had happened to it! Not what I would call a...

Read all

WoolOvers CS

Scotts (2023) Ltd

1 day ago

Good afternoon Janet, Thank you for your review, I am sorry to hear that the delivery took a long time and you were not kept up to date with the progress of your order. I have passed your feedback on to the relevant department and we hope we can assist you again soon. Kind regards, Donna Customer Services Team

Product reviews

Trusted Customer

2 days ago

Date of purchase: 20/05/2025

Excellent product and service

Very good , prompt delivery, kept informed

WoolOvers CS

Scotts (2023) Ltd

2 days ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Natalie Customer Services Team

Product reviews

Trusted Customer

3 days ago

Date of purchase: 20/05/2025

Very good

WoolOvers CS

Scotts (2023) Ltd

2 days ago

Good morning Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Julie Customer Services Team

Product reviews

Trusted Customer

3 days ago

Date of purchase: 19/05/2025

excellent sevice

WoolOvers CS

Scotts (2023) Ltd

3 days ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Neil Customer Services Team

Product reviews

Gabrielle

Salisbury

3 days ago

Date of purchase: 19/05/2025

What Gabrielle said about Scotts (2023) Ltd:

Good

WoolOvers CS

Scotts (2023) Ltd

3 days ago

Good afternoon Gabrielle, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Neil Customer Services Team

Product reviews

Trusted Customer

5 days ago

Date of purchase: 06/05/2025

Very good service

WoolOvers CS

Scotts (2023) Ltd

4 days ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Neil Customer Services Team

Product reviews

Trusted Customer

5 days ago

Date of purchase: 06/05/2025

Lovely gift for a dancer

Good arrived in time and safely.

Product reviews

David

Southampton

6 days ago

Date of purchase: 06/04/2025

What David said about Scotts (2023) Ltd:

Shopping with Scotts and no worries

I have used Scotts for a number of years and never had any problems, reliable great service good quality products and in my opinion uses the best delivery service. Nuff said.

WoolOvers CS

Scotts (2023) Ltd

4 days ago

Good afternoon David, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Neil Customer Services Team

Product reviews

Not received a review invite?

About Scotts (2023) Ltd

Read all

01444 462794

Wool Overs House,, Victoria Gardens,, Burgess Hill, West Sussex, RH15 9NB, United Kingdom

View all media (41)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Scotts (2023) Ltd Reviews

William Morris Booster CushionsMore reviews of this product (6)View product websiteJust what my armchair needed. It is firm yet soft and makes sitting in the chair so much more comfortable. Love the fabric, I am a real fan of the red Strawberry Thief by William Morris.

William Morris Scatter CushionMore reviews of this product (14)View product websiteExcellent

Supreme Cotton Turkish Towels - Buy One Get One FreeMore reviews of this product (18)View product websiteExpensive, practical, I LIKE the lemon colour. It will look NICE in my bathroom.

Supreme Cotton Bath Mat - Buy One Get One FreeMore reviews of this product (10)View product websiteExpensive, NICE colour, it will look NICE in my bathroom.

Seersucker Gingham Check TableclothsMore reviews of this product (1)View product websiteThis table cloth is of good quality. The only trouble was with the delivery! It took from April 11th, to May 21at 2025! I did not understand why it took so long! I hope your service...Read all

William Morris Button-effect Kitchen Seat CushionMore reviews of this product (2)View product websiteLovely quilted design cushion. Wide choice of fabric colours and patterns.

Poppy TableMore reviews of this product (6)View product websiteJust what I needed for the garden

Squirrel SilhouetteMore reviews of this product (1)View product websiteHaven’t put this in position yet

Neostar® Perma-Therm Water Boiler and DispenserMore reviews of this product (49)View product websiteVery good product, it was delivered in excellent condition and boils water very well.

Stacked Chair CoverMore reviews of this product (4)View product websiteWaterproof. Doesn't blow off, even in strong wind. All good

Luxurious Shaped Bath MatsMore reviews of this product (3)View product websiteVery well made and sure it will last

Frog Pot Hanger - Set of 3More reviews of this product (2)View product websiteUnfortunately two of the three frogs were broken on arrival due I believe to not being wrapped securely. They were in the bottom of the box with a piece of bubble wrap placed on top.

Just Dance Cold Cast Bronze FigurineMore reviews of this product (1)View product websitePerfect. Just as expected.

1000 Thread Count Egyptian Cotton Housewife Pillowcases - PairMore reviews of this product (1)View product websiteI buy flat sheets 1000 thread to lay on and 400 thread goes over the top, great quality from both and very cosy for a nights sleep. Recommended.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?