How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Scenic - Luxury Cruises & Tours Reviews

https://www.scenic.com.au

EXCEPTIONAL

Service

4.8

Product

4.7

108

ratings over the past year

Displaying all 1,936 reviews

Trusted Customer

Scenic - Luxury Cruises & Tours Verified

2 months ago

Journey spoilt by poor dining experiences.

The staff overall were very good, however some of the restaurant staff lacked interest and care in serving. My husband ate from the menu offered each day, and this was his feedback. The food quality...

Date of purchase: 14/04/2026

Lea-Anne G

Scenic - Luxury Cruises & Tours Verified

AUS

2 months ago

What Lea-Anne G said about Scenic - Luxury Cruises & Tours:

Scenic is the best company to travel with for cruise and land.

Always friendly and accommodating to the needs of their guests. Nothing is too much trouble. They are always striving to improve on their service too.

Product reviews

Date of purchase: 23/04/2026

Trusted Customer

Scenic - Luxury Cruises & Tours Verified

3 months ago

enjoyable and fun

everyone is so friendly and helpful.

Product reviews

Date of purchase: 13/04/2026

Trusted Customer

Scenic - Luxury Cruises & Tours Verified

3 months ago

Product reviews

Date of purchase: 29/03/2026

Ernita S

Scenic - Luxury Cruises & Tours Verified

AUS

3 months ago

Product reviews

Date of purchase: 08/04/2026

Cherie M

Scenic - Luxury Cruises & Tours Verified

AUS

3 months ago

Product reviews

Date of purchase: 23/03/2026

Janine C

Scenic - Luxury Cruises & Tours Verified

AUS

3 months ago

What Janine C said about Scenic - Luxury Cruises & Tours:

Our best cruise yet!

Every member of staff offered genuine, exceptional service. The Cruise Director was amazing, and one could see that he genuinely cared for his staff which showed in their service. The same excellent...

Product reviews

Date of purchase: 19/03/2026

Vicki D

Scenic - Luxury Cruises & Tours Verified

AUS

3 months ago

What Vicki D said about Scenic - Luxury Cruises & Tours:

Great friendly service

Excellent

Product reviews

Date of purchase: 24/03/2026

Graham A

Scenic - Luxury Cruises & Tours Verified

AUS

4 months ago

What Graham A said about Scenic - Luxury Cruises & Tours:

Positive feedback from seasoned travellers

There was always someone there to assist you, no matter what you wanted, be it food, drink or infirmation.

Product reviews

Date of purchase: 25/03/2026

Kym W

Scenic - Luxury Cruises & Tours Verified

AUS

4 months ago

What Kym W said about Scenic - Luxury Cruises & Tours:

Excellent

Date of purchase: 21/02/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Scenic - Luxury Cruises & Tours Reviews

11 Day Normandy & Gems of the Seine - Paris to ParisMore reviews of this product (35)View product websiteWe loved this cruise. A great itinerary filled with amazing places to see and things to do. As always Scenic provides top quality travel and great adventures.

12 Day Panama Canal & the Alluring Islands of the Caribbean - Panama City to BridgetownMore reviews of this product (1)View product websiteThis was our 2nd cruise on the scenic eclipse 2 and we are so looking forward to our 3rd trip in October/November 2026.

20 Day Essential Japan - Tokyo to OsakaMore reviews of this product (16)View product websiteA memorable experience. Terrific guide. Everything ran very smoothly in terms of transport, excursions etc. Saw fabulous sights and enjoyed all the enrichment experiences. - Most hotels were...Read more

15 Day Romantic Rhine & Moselle - Amsterdam to ZurichMore reviews of this product (73)View product website

8 Day Rhine Highlights - Amsterdam to ZurichMore reviews of this product (24)View product websiteThe town tours were just a bit too long.. free time allowed us too much time in a town you arnt familiar with

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?