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Scenic - Luxury Cruises & Tours Reviews | Customer Service Reviews for https://www.feefo.com/reviews/scenic-au | Feefo

Trusted Customer

18 days ago

Date of purchase: 07/05/2025

Our Amazing Journey from Budapest to Amsterdam.

They were all very professional and friendly. Brilliant. Top class service.

Product reviews

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Trusted Customer

21 days ago

Date of purchase: 06/05/2025

The staff on our cruise were on the whole fantastic. Service was great. Our butler didn’t seem to be enjoying his job much unlike the other staff.

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

19 days ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Product reviews

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Trusted Customer

25 days ago

Date of purchase: 03/05/2025

Scenic Cruise from Hell

People very good, processes very poor, with focus on ship movements rather than guest well-being. Disappointed a broken glass was left in my room for half a day even though 3 different staff attended...

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Product reviews

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

19 days ago

Thank you for sharing your experience with us. We’re truly disappointed to hear that your Scenic journey didn’t meet our high standards, as delivering a seamless journey for guests is always our goal. We take your feedback very seriously and will share this with our Customer Care team for review. Please know that we’re committed to learning from all feedback to improve our guest experience.

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BH

Bruce H

Tylden

1 month ago

Date of purchase: 21/04/2025

What Bruce H said about Scenic - Luxury Cruises & Tours:

Great Cruise but you should know this

Without exception all the crew were thoughtful, pleasant and did their very best to excel

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

19 days ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Product reviews

0

Trusted Customer

1 month ago

Date of purchase: 13/04/2025

Very up close and personal service

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

19 days ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Product reviews

0

BG

Barbara Grindrod

Perth, Australia

1 month ago

Date of purchase: 21/04/2025

What Barbara Grindrod said about Scenic - Luxury Cruises & Tours:

Excellent trip. HIghly recommended.

I have previously commented on this subject. The people and service were exceptional. Couldn't be faulted. Richard our Service Director was extremely good at his job and certainly made our holiday...

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Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

19 days ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Product reviews

0

Trusted Customer

1 month ago

Date of purchase: 21/04/2025

Great trip but some details need to be attended to

Crew were absolutely faultless. Scenic greatest asset is their crew. Cabin service by George was impeccable. What a pleasure it was to meet such a polite efficient courteous young man, Our...

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Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

19 days ago

Thanks for sharing your thoughts with us. We’re glad to hear you enjoyed the journey and we appreciate your helpful feedback. Your comments will be shared with our team as we continue to enhance our guest experience.

Product reviews

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FM

Frances M

Melbourne

1 month ago

Date of purchase: 21/04/2025

What Frances M said about Scenic - Luxury Cruises & Tours:

Cruise Director was very good, he had a very good knowledge of the places we visited. The head of restaurant service was also very good Most of the staff remembered us by name, which was very nice...

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Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

19 days ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Product reviews

0

PL

Phillip L

MANLY WEST

1 month ago

Date of purchase: 16/04/2025

What Phillip L said about Scenic - Luxury Cruises & Tours:

A cruise you should add to your bucket list

After some initial minor problems with the booking everything went smoothly. My family and I were looked after wonderfully on the cruise and your fantastic Entertainment Manager Mabel kept us...

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Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

19 days ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Product reviews

0

CS

Christine S

BRISBANE

1 month ago

Date of purchase: 16/04/2025

What Christine S said about Scenic - Luxury Cruises & Tours:

The professional onboard team created a great atmosphere and were friendly and helpful. The Hotel Director (Goran) and Cruise Director (Lucasz) kept us entertained and well-informed. Aleacia...

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Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

19 days ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Product reviews

0

Scenic - Luxury Cruises & Tours Reviews

23 Day North Sea to the Black Sea - Bucharest to AmsterdamMore reviews of this product (5)View product website

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