The second advisor offered more detailed information than the first so I would suggest not booking on the first call but talk to somebody else to confirm as answered may change. Only by chance I saw...
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Stu
Santa's Lapland
7 years ago
Our sales team are there to provide our guests with the necessary information and the majority have done the excursion themselves.
In terms of Advanced Passenger Information (API) we do include all the necessary information in our documentation as procedures vary from airline to airline.
Was difficult to book our large family on line but we emailed for assistance. The operator called us after we emailed and was extremely helpful. She was informative and had a lovely manner.
Date of purchase: 18/11/2018
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Christopher
Feefo Verified
7 years ago
What Christopher said about Santa's Lapland:
Excellent service a with polite and helpful employees
Date of purchase: 20/11/2018
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Sophie
Feefo Verified
7 years ago
What Sophie said about Santa's Lapland:
Natalie was very helpful and gave excellent customer service.
Simple process, plenty of options and there to help with those 'awkward' questions
Date of purchase: 13/11/2018
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Elaine
Feefo Verified
Brighton.
7 years ago
What Elaine said about Santa's Lapland:
I would recommend your holidays , your booking service was most helpfull ,
Answering all my questions and helping me choose my Santa visit for all my family.
I found you by searching the internet.
Santa's Lapland offers a specialist three and four day magical action packed Santa experience in the stunning resort of Saariselkä in Northern Finland.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Santa's Lapland offers a specialist three and four day magical action packed Santa experience in the stunning resort of Saariselkä in Northern Finland.