How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Santa's Lapland Reviews

https://www.santaslapland.com

Rated

Exceptional

Service

4.9

Product

4.6

ratings over the past year

Displaying all 239 reviews

Janice

6 days ago

Date of purchase: 15/07/2024

What Janice said about Santa's Lapland:

Passed my deposit onto next year instead of losing it !!!!!

Trusted Customer

7 days ago

Date of purchase: 17/07/2024

Friendly knowledgeable people. Very helpful in finding the best package fir us

Susan

1 month ago

Date of purchase: 18/06/2024

What Susan said about Santa's Lapland:

I had a problem with the booking process on line but when I phoned this was sorted immediately and an email was sent detailing exactly what had been asked.

Katie

Santa's Lapland

24 days ago

Good afternoon Susan, thank you for this wonderful review, we hugely appreciate your time to leave us with this. We hope you have a wonderful trip! - Katie

Trusted Customer

1 month ago

Date of purchase: 17/06/2024

Person who helped with booking was super helpful and efficient

Katie

Santa's Lapland

24 days ago

Good afternoon, thank you for this positive review, it's great to hear how helpful our agent was, i will pass this on! Have an amazing trip! - Katie

Vincent

Dorset

3 months ago

Date of purchase: 20/04/2024

What Vincent said about Santa's Lapland:

Very good and clear .

Trusted Customer

3 months ago

Date of purchase: 18/04/2024

The options provided were detailed and I had also asked for the difference in the 2 packages and this was explained perfectly so I could make an informed decision. A very quick process from initial e

...

Read all

Trusted Customer

3 months ago

Date of purchase: 30/03/2024

I had so many questions, but the agent was more than happy to help me and answer them all with full knowledge.

Leah

4 months ago

Date of purchase: 24/03/2024

What Leah said about Santa's Lapland:

Very good customer service experience.

Atlanta

Santa's Lapland

3 months ago

Thank you for taking the time to leave us feedback! - Atlanta

Angela

4 months ago

Date of purchase: 12/03/2024

What Angela said about Santa's Lapland:

Friendly helpful staff. Holiday very well organised. Returning again this year.

Atlanta

Santa's Lapland

4 months ago

We are delighted to hear you had a fantastic booking experience with us. We look forward to welcoming you again next time! - Atlanta

Sarah

4 months ago

Date of purchase: 14/03/2024

What Sarah said about Santa's Lapland:

Very helpful booking team. Happy to answer questions. Seamless booking experience. Hope the holiday is just as good!

Atlanta

Santa's Lapland

4 months ago

Thank you for sharing your lovely feedback regarding our agents! We hope you have a fantastic trip with us. - Atlanta

Not received a review invite?

About Santa's Lapland

Santa's Lapland offers a specialist three and four day magical action packed Santa experience in the stunning resort of Saariselkä in Northern Finland.

Read all

01483 944282

Nelson House, 55 Victoria Road, Farnborough, Hampshire, GU14 7PA, United Kingdom