Santa's Lapland Reviews

Online chat helped answer a lot of questions that weren’t answered through the web content. The website advertised a 60 pound deposit and this was not reflected at check out. Online chat couldn’t...

Great service, the guy in the phone answered all my questions and as he has been to Lapland before with the company, everything was answered in detail. Plus loved his energy he was so excited that...

Was very pleased with the way my booking was handled. Ryan was very helpful with questions which undoubtedly be has heard many times. So we have to do is wait 10 months before our holiday.

Not great

James was very helpful, polite and efficient.

Great customer service - went over and above to get the best configuration for our family trip!

Very good , excellent

I had the most helpful, courteous young man called Oliver, three was nothing he could have said or done to make booking this once in a life time experience, for myself, my disabled partner or the two...

James was very good as I needed assistance never having booked this sort of holiday before And taking two grandsons aged 6 and 3 wanted to get it right

The services was excellent and all the staff really knowledgeable about the trip. I am just disappointed that there was't a log cabin for us! However the hotel that was recommended seems very good...