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Santa's Lapland Reviews

Rated
Exceptional
Service
4.8
/5
Product
4.5
/5

5

4

3

2

1

62

2

4

0

1

69

ratings over the past year

Displaying all 306 reviews
Trusted Customer
6 years ago
Date of purchase: 05/01/2019
Friendly staff
I was greeted by a very helpful and pleasant staff member who made sure that all the details including spelling of names, double check flight details were checked and confirmed, she didn’t just...

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Trusted Customer
6 years ago
Date of purchase: 04/01/2019
The team were friendly and could answer all our questions. They were patient when we needed to check dates etc. and we did not feel rushed into making a decision. They were clear that if we had any...

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GI
Gillian
6 years ago
Date of purchase: 02/01/2019
What Gillian said about Santa's Lapland:
Easy booking
Very helpful, friendly and knowledgeable staff who guided me through the booking process and different hotels and excursions on offer
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RI
Richard
6 years ago
Date of purchase: 02/01/2019
What Richard said about Santa's Lapland:
Perfect service
Very helpful staff. Helped us find the perfect package in our price range
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KE
Kerry
6 years ago
Date of purchase: 01/01/2019
What Kerry said about Santa's Lapland:
Very helpful and friendly booking staff
Very helpful and friendly booking staff
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PA
Paul
Southampton
6 years ago
Date of purchase: 29/12/2018
What Paul said about Santa's Lapland:
EXCELLENT
VERY GOOD SERVICE AND KNOWLEDGE
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SA
Sally
6 years ago
Date of purchase: 21/12/2018
What Sally said about Santa's Lapland:
Great experience when booking
Very informative and helpful when booking. Was impressed how quick they replied to my messages
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SI
Simon
6 years ago
Date of purchase: 13/12/2018
What Simon said about Santa's Lapland:
Great experience with John M.
My Reservations Consultant John Mansell was fantastic, really attentive and informative. would recommend
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Trusted Customer
6 years ago
Date of purchase: 30/11/2018
Straightforward booking but I New what I wanted.
The second advisor offered more detailed information than the first so I would suggest not booking on the first call but talk to somebody else to confirm as answered may change. Only by chance I saw...

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Stu
Santa's Lapland
6 years ago
Our sales team are there to provide our guests with the necessary information and the majority have done the excursion themselves. In terms of Advanced Passenger Information (API) we do include all the necessary information in our documentation as procedures vary from airline to airline.
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VI
Vickie
6 years ago
Date of purchase: 18/11/2018
What Vickie said about Santa's Lapland:
Very helpful
Was difficult to book our large family on line but we emailed for assistance. The operator called us after we emailed and was extremely helpful. She was informative and had a lovely manner.
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About Santa's Lapland
Santa's Lapland offers a specialist three and four day magical action packed Santa experience in the stunning resort of Saariselkä in Northern Finland.
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Nelson House, 55 Victoria Road, Farnborough, Hampshire, GU14 7PA, United Kingdom
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About Santa's Lapland
Santa's Lapland offers a specialist three and four day magical action packed Santa experience in the stunning resort of Saariselkä in Northern Finland.