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Santa Claus Trips Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,384 reviews

Mrs Winter

Feefo Verified

GBR

1 month ago

What Mrs Winter said about Santa Claus Trips:

Highly recommended

Amanda was extremely helpful and polite, considered our requests, returned calls and emails and clearly explained everything. This is our 2nd trip so would definitely recommend!

Paula Hume

Santa Claus Trips

19 days ago

Dear Mrs Winter, We are so pleased to hear about your experience with Amanda. It's good to hear that she was so helpful and polite, taking your requests into consideration and communicating so clearly. We truly appreciate you recommending Santa Claus Trips and are delighted you chose us for a second time. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Trusted Customer

Feefo Verified

1 month ago

Straight forward to book with Andrew was really helpful

Very helpful good amount of options

Paula Hume

Santa Claus Trips

19 days ago

Good Afternoon Thank you for sharing your feedback. It's good to hear that you found our service very helpful and appreciated the range of options presented by Andrew. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Trusted Customer

Feefo Verified

1 month ago

They are ok

Lots of emails, hard sell and not easy to follow the quotes.

Miss Williams

Feefo Verified

1 month ago

What Miss Williams said about Santa Claus Trips:

Excellent service

Ashley Logan was absolutely amazing nothing was too much answered all my enquiries so quick sent so many options just amazing customer service and we are so excited to attend Lapland for the first...

Paula Hume

Santa Claus Trips

19 days ago

Dear Miss Williams We are delighted to hear about your positive experience with Ashley and that she assisted you with your enquiries so efficiently. It's great to know that you're feeling excited about your first trip to Lapland with your little one. Thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mrs Allen

Feefo Verified

1 month ago

Paula Hume

Santa Claus Trips

19 days ago

Good Afternoon Thank you for awarding Santa Claus Trips 5 stars for our service. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Miss Pearce

Feefo Verified

GBR

1 month ago

What Miss Pearce said about Santa Claus Trips:

Great booking experience

The agent I spoke to was warm, friendly and gave me great service, calling me back straight away when I got disconnected. She gave what I felt was a really honest review of her experience of the trip...

Paula Hume

Santa Claus Trips

1 month ago

Dear Mrs Pearce Thank you for sharing your review of our service. It's wonderful to know that your agent provided a warm, friendly, and efficient service, and we appreciate you highlighting their helpfulness. Thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mrs Bennett

Feefo Verified

AUS

1 month ago

What Mrs Bennett said about Santa Claus Trips:

Amazing service

Paula Hume

Santa Claus Trips

1 month ago

Dear Mrs Bennett Thank you for taking the time to share your positive feedback. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Trusted Customer

Feefo Verified

2 months ago

Visit to see Santa in Lapland

Janice was very professional friendly helpful using all her experience so much help and guidance was given. Janice tried to find the best holiday for our needs

Paula Hume

Santa Claus Trips

1 month ago

Good Afternoon We are delighted to hear about your positive experience with Janice. It's wonderful to know that her professionalism, friendliness, and expertise were so helpful in finding the best holiday for your needs and we appreciate you taking the time to share your feedback. Kind Regards Paula HumeLapland Sales Coordinator Santa Claus Trips

Trusted Customer

Feefo Verified

2 months ago

Very helpful staff

Booking was very easy and Samantha checked multiple trip types for us and even found one for our preferred location that was not on the website. All our questions were answered in detail and quickly!

Paula Hume

Santa Claus Trips

2 months ago

Good Afternoon We are so pleased to hear that you had such a positive experience booking with us. It's good to know that Samantha was able to assist you so thoroughly and efficiently, finding the perfect trip for your preferred location. We appreciate you taking the time to share your feedback and thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Miss Hannah

Feefo Verified

2 months ago

What Miss Hannah said about Santa Claus Trips:

Great service!

After being put in touch with Janice via Rhiannon, I received great service and communication. I was offered various options of trip and also had phone calls with Janice to discuss my options and she...

Paula Hume

Santa Claus Trips

2 months ago

Dear Miss Hannah We are delighted you received great service and communication from Janice. It's good to hear she was able to offer you various trip options and answer all your questions. I am also glad that her personal experience with the destination was helpful in your decision-making process. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

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