The 5 stars are for Jerome, best butler on the resort !
The sandals water-sports and snorkelling team were also ace.
Product reviews
Uploaded media
View all media (1)
Charlie
Sandals Resorts
1 year ago
Hi,
Thank you for your lovely feedback! We’re pleased you enjoyed the beautiful resort, the wide range of dining options, and the watersports. It's especially great to hear how Jerome made your stay so special! We appreciate your comments and will be sure to share them with the resort team. It was a pleasure having you, and we hope to welcome you back.
Many thanks,
Sandals Resorts
The service was first class from absolutely everyone. The whole team were friendly and welcoming. Everyone, from the gardeners to the senior managers greeted everyone. They could not have been...
Read more
Product reviews
Charlie
Sandals Resorts
1 year ago
Hi Kevin,
Thank you for your feedback and your kind words about our staff and facilities—we’re delighted you enjoyed your stay overall. We appreciate you sharing your concerns, and we will make sure to share all of your comments with the resort team for review to ensure they are aware. It was a pleasure having you stay with us, and we hope to welcome you back.
Many thanks,
Sandals Resorts
Staff couldn’t manage to get my travel arrangements correct! They had us leaving on a British Airways flight late afternoon, when we were leaving on an internal flight early morning! In spite of me...
Read more
Product reviews
Charlie
Sandals Resorts
1 year ago
Hi Joyce,
Thank you for your feedback. We're pleased to hear you enjoyed your room and the food at the resort. However, we're sorry to hear certain aspects of your stay didn't meet your expectations. Please know all your comments will be shared with the relevant team members for review.
Many thanks,
Sandals Resorts
Service was excellent from the time we arrived at 10:00 PM to when we left. All the staff were unfailingly helpful and attentive, whether you were having an early morning coffee (while grabbing a...
Read more
Product reviews
Uploaded media
View all media (2)
Charlie
Sandals Resorts
1 year ago
Hi Ian,
Thank you for the fantastic feedback! We're so glad your experience exceeded expectations and that our team made you feel so well cared for throughout your stay. It's wonderful to hear you would recommend Sandals South Coast to others, and we hope to welcome you back soon!
Many thanks,
Sandals Resorts
The service was outstanding from start to finish. The boat transfer is extra special.
Our butlers Caleisha, Banifa and Carlysle were fantastic and Natalya is always checking everything is great. ...
Read more
Product reviews
Charlie
Sandals Resorts
1 year ago
Hi Christopher,
Thank you for your wonderful feedback! We’re so glad you enjoyed the outstanding service, beautiful resort, and special touches like the boat transfer and VIP lunch cruise. It was an absolute pleasure having you stay with us, and we look forward to your next stay so we can create more unforgettable memories.
Many thanks,
Sandals Resorts
Hi Ian,
Thank you for sharing your lovely feedback. We are delighted to hear you found the resort to be excellent and the staff fantastic. It was a pleasure having you with us at Sandals Royal Barbados, and we hope to welcome you back.
Many thanks,
Sandals Resorts
Hi Neil,
Thank you for sharing your feedback. We are truly sorry to hear you're unhappy with your Sandals experience. Please know all your comments will be shared with the relevant team members for review. If you haven’t done so already, we would recommend sending an email to our customer service team at customerservice@sandals.co.uk so they can look into this for you.
Many thanks,
Sandals Resorts
The service was incredible, particularly Bethelina in the buffet restaurant. Such a lovely lady, but service from the whole team was amazing.
Product reviews
Uploaded media
View all media (3)
Charlie
Sandals Resorts
1 year ago
Hi Abigail,
Thank you for sharing your wonderful feedback! It's great to hear you had such an amazing holiday and found the staff and service to be excellent. We loved having you stay with us, and we hope to welcome you back soon.
Many thanks,
Sandals Resorts
Excellent! Amazing staff, all friendly, helpful, courteous and respectful. They go above and beyond to ensure you have the best vacation possible. Thank you to everyone who made our stay so enjoyable.
Product reviews
Charlie
Sandals Resorts
1 year ago
Hi,
Thank you so much for your lovely feedback! We're delighted to hear you enjoyed the resort, from the grounds and amenities to the food and our amazing staff. It was an absolute pleasure having you stay with us, and we can't wait to welcome you back in the future.
Many thanks,
Sandals Resorts
The service was great although sometimes slow in the restaurants. Everyone was very bubbly and friendly.
Product reviews
Charlie
Sandals Resorts
1 year ago
Hi Mark,
Thank you for your lovely feedback! It's wonderful to hear you enjoyed your first Sandals holiday so much and found the staff to be friendly and bubbly throughout your stay. It's great to hear you will be trying out different resorts, and we look forward to your next visit!
Many thanks,
Sandals Resorts
At Sandals, all-inclusive means you can go all in on the best the Caribbean has to offer. That's why we brought all-inclusive holidays to the region over 40 years ago: to share the simple delights of the island with everyone. From fresh food and drinks sourced right here in the islands, to spacious accommodations that blend into the landscapes, it's all included.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Sandals, all-inclusive means you can go all in on the best the Caribbean has to offer. That's why we brought all-inclusive holidays to the region over 40 years ago: to share the simple delights of the island with everyone. From fresh food and drinks sourced right here in the islands, to spacious accommodations that blend into the landscapes, it's all included.