Hi Tracy,
Thank you for sharing your feedback! We're glad to hear you found the resort to be nice with good service across all restaurants. We appreciate your suggestions on a quiet pool and will share your comments with the resort team. It was a pleasure having you stay with us, and we look forward to your next Sandals visit.
Many thanks,
Sandals Resorts
Date of purchase: 07/06/2025
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Debra Jane Hughes
Feefo Verified
Redditch
1 year ago
What Debra Jane Hughes said about Sandals Resorts:
Hi Debra,
Thank you for sharing your feedback! We are pleased to hear you found the resort to be beautiful with polite and friendly staff. In regard to the seaweed, we are indeed being affected, as are all other Caribbean islands at this time. Thankfully the deposits of seaweed on the shore are limited, but we are working with our National Conservation team to clear them when there is indeed a buildup. It was a pleasure having you stay with us, and we hope to welcome you back soon.
Many thanks,
Sandals Resorts
The service was amazing and met and exceeded all our expectations. All the staff was kind, helpful, friendly and professional and made our stay very special.
Product reviews
Charlie
Sandals Resorts
1 year ago
Hi Tamara,
Thank you for your wonderful feedback! We're thrilled to hear that the service exceeded your expectations and that our team made your stay so special. It’s also great to know all the many other aspects you enjoyed about your stay. We absolutely loved having you with us, and we hope to welcome you back soon.
Many thanks,
Sandals Resorts
Hi,
Thank you for sharing your lovely feedback. It's fantastic to hear you found the resort to be beautiful with friendly staff and great amenities. We love to know you had such a wonderful stay with us, and we hope to welcome you back soon.
Many thanks,
Sandals Resorts
Excellent except for the Pizza/Burger bar by the pool which was taking over half an hour after ordering and then the wrong pizza delivered.
Product reviews
Charlie
Sandals Resorts
1 year ago
Hi Janice,
Thank you for your feedback! We're glad you enjoyed the beautifully kept grounds and value your kind words for our hardworking gardening team. We appreciate your concerns and suggestions and will make sure to share all of your comments with the resort team. It was a pleasure having you stay with us, and we hope to welcome you back soon.
Many thanks,
Sandals Resorts
Hi Nicholas,
Thank you for sharing your feedback. We're sorry to hear that you're unhappy with your overall Sandals experience. We value your comments, and we will make sure to share your concerns with the resort team so that they are aware of your experience. If you haven’t done so already, we would recommend sending an email to our customer service team at customerservice@sandals.co.uk so they can look into this for you.
Many thanks,
Sandals Resorts
Overall, the service was good but with room for improvement. Our room was clean and well-maintained throughout our stay, which we appreciated.
However, the butler service didn’t quite meet...
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Product reviews
Charlie
Sandals Resorts
1 year ago
Hi,
Thank you for your feedback! We're glad you enjoyed the beautiful beach, great food, and friendly service from our restaurant and housekeeping teams. We're sorry the butler service didn’t meet expectations and appreciate your comments. We will make sure to share all of your feedback with the relevant team members. It was a pleasure having you with us, and we hope to see you again soon.
Many thanks,
Sandals Resorts
All staff wherever on the resort polite, attentive and paid attention to detail. Wine/drinks glasses always refilled without staff having to be asked. Plates cleared away promptly.
Good choice of spa...
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Product reviews
Charlie
Sandals Resorts
1 year ago
Hi,
Thank you for your wonderful feedback! We're delighted to hear you enjoyed the stunning setting, excellent accommodation, and top-quality dining options. It's great to know our team’s attentiveness and warm service made your stay so special. It was a pleasure having you with us, and we hope to welcome you back soon.
Many thanks,
Sandals Resorts
Date of purchase: 26/05/2025
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DEREK & ANN BRYANT
Feefo Verified
Essex
1 year ago
What DEREK & ANN BRYANT said about Sandals Resorts:
Services were excellent in all areas of the resort and restaurants.
Product reviews
Charlie
Sandals Resorts
1 year ago
Hi Derek,
Thank you for your wonderful review! We're so pleased you enjoyed the stunning location, modern facilities, variety of dining options, and excellent staff and service. It was a pleasure having you stay with us, and we look forward to your next Sandals visit.
Many thanks,
Sandals Resorts
Hi Patricia,
Thank you for sharing your review with us. We're glad to hear you enjoyed the resort overall and appreciated the exceptional service from our staff. We appreciate your concerns and comments and will make sure to share all your feedback with the relevant team members to ensure that they are aware. It was a pleasure having you with us, and we hope to see you again.
Many thanks,
Sandals Resorts
At Sandals, all-inclusive means you can go all in on the best the Caribbean has to offer. That's why we brought all-inclusive holidays to the region over 40 years ago: to share the simple delights of the island with everyone. From fresh food and drinks sourced right here in the islands, to spacious accommodations that blend into the landscapes, it's all included.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Sandals, all-inclusive means you can go all in on the best the Caribbean has to offer. That's why we brought all-inclusive holidays to the region over 40 years ago: to share the simple delights of the island with everyone. From fresh food and drinks sourced right here in the islands, to spacious accommodations that blend into the landscapes, it's all included.