We were not that happy with the service we received.
Some of the waiting staff at restaurants were pleasant but overall we didn't feel like we were receiving a 5 star service.
Product reviews
Date of purchase: 08/06/2025
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Trusted Customer
Feefo Verified
1 year ago
Great service at meals except one night I sent back my main course as it was freezing cold and I had to wait 40 minutes on another but by this time everyone had finished eating so it was not nice...
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Product reviews
Date of purchase: 16/06/2025
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MT
Miss Erica Topham
Feefo Verified
Halifax
1 year ago
What Miss Erica Topham said about Sandals Resorts:
Sarah Woodward has been absolutely fantastic. She has gone above and beyond Amazing. I have just been a victim of a massive fraud and found it extremely difficult to trust. She’s put my me...
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Date of purchase: 10/06/2025
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MA
Miss Bethan Agar
Feefo Verified
London
1 year ago
What Miss Bethan Agar said about Sandals Resorts:
It is our third time coming to sandals and we have booked it for our honeymoon as we love it so so much!! Any chance of a room upgrade would MAKE our honeymoon SO SPECIAL!
Date of purchase: 04/06/2025
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Trusted Customer
Feefo Verified
1 year ago
Charlie
Sandals Resorts
1 year ago
Hi,
Thank you for sharing your feedback! We are delighted to see you left us a 5-star rating for the service provided.
Many thanks,
Sandals Resorts
The service is exceptional in every respect from the general manager down to every member of staff to deliver a dream holiday for the guests. The butlers, the bar staff, the beach runners, the...
At Sandals, all-inclusive means you can go all in on the best the Caribbean has to offer. That's why we brought all-inclusive holidays to the region over 40 years ago: to share the simple delights of the island with everyone. From fresh food and drinks sourced right here in the islands, to spacious accommodations that blend into the landscapes, it's all included.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Sandals, all-inclusive means you can go all in on the best the Caribbean has to offer. That's why we brought all-inclusive holidays to the region over 40 years ago: to share the simple delights of the island with everyone. From fresh food and drinks sourced right here in the islands, to spacious accommodations that blend into the landscapes, it's all included.