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Sandals Resorts Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 11,145 reviews

Mr Nigel Barrett

Feefo Verified

Bristol. UK.

1 year ago

What Mr Nigel Barrett said about Sandals Resorts:

My best Sandals so far!

Sandals advertises as 5 star, but it is Caribbean standard not UK or USA 5 star. Having said that, all the staff that I reacted with were helpful, friendly, and seemed to be pleased to see me. Thank...

Product reviews

Date of purchase: 18/06/2025

Dawn Lowry

Feefo Verified

London england

1 year ago

What Dawn Lowry said about Sandals Resorts:

Sandals service is always excellent it’s what keeps us coming back

Product reviews

Date of purchase: 13/05/2025

Trusted Customer

Feefo Verified

1 year ago

A great Experience and a wonderful time

Loved the resort, found the staff pleasant and helpful. Noted that the staff were not prepared to stretch the rules, example: check out time 11.00 am, so know matter what you must vacate at that...

Product reviews

Date of purchase: 19/06/2025

ANGUS MCMINN

Feefo Verified

Oxford

1 year ago

What ANGUS MCMINN said about Sandals Resorts:

From the 1st second we got there nothing was to much trouble. Barbara who looked after our room was amazing, all ways had a smile on her face . Jack from the English pub is a credit to you , very...

Product reviews

Date of purchase: 19/06/2025

David Taylor

Feefo Verified

1 year ago

What David Taylor said about Sandals Resorts:

Every member of staff was super helpful and friendly. Nothing was too much trouble for anybody.

Product reviews

Date of purchase: 19/06/2025

Mr Alan Gittins

Feefo Verified

Norwich

1 year ago

What Mr Alan Gittins said about Sandals Resorts:

Always professional and helpful, we are always impressed with how welcoming the booking procedure is.

Charlie

Sandals Resorts

1 year ago

Hi Alan, Thank you for your lovely feedback! We're so pleased to hear you find the booking process welcoming, professional, and helpful each time, and we look forward to welcoming you. Many thanks, Sandals Resorts

Date of purchase: 29/05/2025

Michelle Gooderham

Feefo Verified

Stowmarket uk

1 year ago

What Michelle Gooderham said about Sandals Resorts:

Very relaxing, great resort but a few improvements needed

Restaurant and bar service was excellent, the staff were always very helpfully and friendly. Unfortunately, we found the room service to be poor. We used this on two occasions over our stay. The...

Product reviews

Date of purchase: 19/06/2025

Trusted Customer

Feefo Verified

1 year ago

Staff were amazing it was the actual product I had a problem with.

Product reviews

Date of purchase: 16/06/2025

Trusted Customer

Feefo Verified

1 year ago

Beautiful people and amazing food quality and choice

The service was superb from start to finish with no issues at all. Shak, Ron, Jev assisted by Kareem were an outstanding butler team. Management are checking on you throughout the stay. Very...

Product reviews

Date of purchase: 17/06/2025

Trusted Customer

Feefo Verified

1 year ago

Charlotte was so helpful, we had a bit of difficulty with signal issues, so she rang back a number of times to get the booking sorted. She was really good fun and easy to speak to as well.

Charlie

Sandals Resorts

1 year ago

Hi, Thank you for the lovely feedback! We're pleased to hear Charlotte was able to help you through the signal issues and make the booking process smooth and enjoyable. We will make sure to share your kind words with her, and we look forward to welcoming you soon. Many thanks, Sandals Resorts

Date of purchase: 18/06/2025

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