Hi,
Thank you for sharing your feedback! We are delighted to see you left us a 5-star rating for the service provided, and we look forward to welcoming you.
Many thanks,
Sandals Resorts
Service was poor in general bar staff took to long to serve people
We had a turndown service included and only received four times out of ten nights
Mini bar was meant to restocked daily but was not
Product reviews
Charlie
Sandals Resorts
1 year ago
Hi,
Thank you for your feedback. We're sorry to hear about the aspects of your stay didn’t meet your expectations. We will make sure to share all of your concerns with the relevant team members for review to ensure they are aware of your comments.
Many thanks,
Sandals Resorts
Couldn’t fault it - service was excellent in every department
Product reviews
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Charlie
Sandals Resorts
1 year ago
Hi Lisa,
Thank you for sharing your wonderful feedback. It's fantastic to hear you had such a lovely stay with us and enjoyed so many aspects of your holiday. It was a pleasure having you at Sandals Royal Barbados, and we hope to welcome you back soon for another memorable stay.
Many thanks,
Sandals Resorts
10/10. Always greeted with a smile at every restaurant and bar and walking round the resort. Toni making the omelets was especially nice.
Product reviews
Charlie
Sandals Resorts
1 year ago
Hi Grace,
Thank you for sharing your lovely feedback. We're thrilled you had such a great stay from the spotless rooms and fantastic meals to the warm smiles all around the resort. It was a pleasure having you stay with us and we hope to welcome you back soon.
Many thanks,
Sandals Resorts
Hi Colin,
Thank you for sharing your feedback. We are truly sorry to hear you're unhappy with your overall stay, and we will make sure to share all of your comments with the relevant team members to ensure they are aware.
Many thanks,
Sandals Resorts
At Sandals, all-inclusive means you can go all in on the best the Caribbean has to offer. That's why we brought all-inclusive holidays to the region over 40 years ago: to share the simple delights of the island with everyone. From fresh food and drinks sourced right here in the islands, to spacious accommodations that blend into the landscapes, it's all included.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Sandals, all-inclusive means you can go all in on the best the Caribbean has to offer. That's why we brought all-inclusive holidays to the region over 40 years ago: to share the simple delights of the island with everyone. From fresh food and drinks sourced right here in the islands, to spacious accommodations that blend into the landscapes, it's all included.