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Sandals Resorts Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 11,140 reviews

Feefo Verified

1 year ago

What KL said about Sandals Resorts:

Service by the restaurant/bar service very good and friendly even though they were at times understaffed and overwhelmed

Product reviews

Date of purchase: 13/07/2025

MICHAELRHYS DAVIES

Feefo Verified

Lancashire UK

1 year ago

What MICHAELRHYS DAVIES said about Sandals Resorts:

A few tweaks would make all the difference

Staff were brilliant and friendly. Really impressive

Product reviews

Date of purchase: 17/07/2025

DAVID PACE

Feefo Verified

Chelmsford

1 year ago

What DAVID PACE said about Sandals Resorts:

Beautiful hotel with exceptional service provided by very friendly staff

Exceptional. Staff were very friendly & went out of their way to make you feel special & valued.

Product reviews

Date of purchase: 16/07/2025

OLIVIA MEANY

Feefo Verified

Stone

1 year ago

What OLIVIA MEANY said about Sandals Resorts:

Excellent

Product reviews

Date of purchase: 15/07/2025

Mr David Heard

Feefo Verified

B47 5QS

1 year ago

What Mr David Heard said about Sandals Resorts:

I initially tried to book our holiday (value nearly £50,000.00) only to become extremely frustrated with the web site and it constantly locking up. I resulted to calling the sales team and spoke with...

Charlie

Sandals Resorts

1 year ago

Hi David, Thank you for sharing your feedback on the service provided. We are delighted to hear Julie made your booking process so smooth and dealt with everything promptly and professionally. We are sorry to hear you had troubles using the website, and we will make sure to share your comments with the relevant team members. We look forward to welcoming you! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 16/07/2025

WENDY HEIGHO

Feefo Verified

Hertfordshire

1 year ago

What WENDY HEIGHO said about Sandals Resorts:

another fantastic stay at Sandals Negril

all staff were very friendly and efficient, even had drinks service on the beach

Product reviews

Date of purchase: 12/07/2025

Trusted Customer

Feefo Verified

1 year ago

From the airport sandals lounge to arrival at the hotel then during our stay, we couldn’t fault the service we received.

Product reviews

Date of purchase: 08/07/2025

GERMAINE WILLIAMS

Feefo Verified

London, England, United Kingdom

1 year ago

What GERMAINE WILLIAMS said about Sandals Resorts:

As I said previously, exceptional service throughout my stay

Product reviews

Date of purchase: 14/07/2025

MARK BREWER

Feefo Verified

London

1 year ago

What MARK BREWER said about Sandals Resorts:

Great Holiday, enjoyed our stay from start to finish

Couldn’t fault the staff, appreciated their patience as we were new to sandals and to this resort.

Product reviews

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Great Holiday, enjoyed our stay from start to finish

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Charlie

Sandals Resorts

1 year ago

Hi Mark, Thank you for your lovely feedback! We're so glad you enjoyed the resort, the variety of restaurants, and the mix of atmospheres. We appreciate your nice words about Janine, and we will be sure to share your kind words with the team. It was a pleasure having you stay with us, and we hope to welcome you back soon. Many thanks, Sandals Resorts

Date of purchase: 13/07/2025

Trusted Customer

Feefo Verified

1 year ago

Sandals Antigua July 2025

Generally good service from the team who had a sunny disposition.

Product reviews

Date of purchase: 13/07/2025

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