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Sandals Resorts Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 11,129 reviews

Trusted Customer

Feefo Verified

6 months ago

Date of purchase: 27/01/2026

Trusted Customer

Feefo Verified

6 months ago

Very friendly and helpful

Charlie

Sandals Resorts

6 months ago

Hi, Thank you for sharing your feedback! We are delighted to hear you found the agent to be friendly and helpful throughout your booking process. We looking forward to welcoming you! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 25/01/2026

Mr Nigel Dale

Feefo Verified

GBR

6 months ago

Date of purchase: 25/01/2026

Mr Glenn Ralph

Feefo Verified

GBR

6 months ago

What Mr Glenn Ralph said about Sandals Resorts:

Excellent service from telesales. I was having difficulty booking online and so phoned, was then offered a better deal than advertised. There was no rush and I had time to sort things out while...

Date of purchase: 25/01/2026

Mr Christopher Tasker

Feefo Verified

GBR

6 months ago

What Mr Christopher Tasker said about Sandals Resorts:

Me and my partner are looking to get married and elope (just the two of us) in Jamaica as well as spend time out there for a holiday and honeymoon in one. Sarah was absolutely wonderful! We were on...

Date of purchase: 24/01/2026

Mr Derek Benson

Feefo Verified

GBR

6 months ago

What Mr Derek Benson said about Sandals Resorts:

Lindsay was absolutely delightful; knowledgeable, patient and totally professional. She answered our email promptly and with all the necessary information and similarly excellent over the phone.

Date of purchase: 21/01/2026

Mr Denis Kelly

Feefo Verified

GBR

6 months ago

What Mr Denis Kelly said about Sandals Resorts:

I made the booking with Julie on 21/01/2026. Julie was marvellous - so attuned and empathetic to the concerns of her customer with a warm, humorous and delightful manner whilst displaying...

Date of purchase: 23/01/2026

Trusted Customer

Feefo Verified

6 months ago

Whilst actual booking the holiday was easy, I still cannot link my trip to your App, despite two phone calls to your very helpful helpline staff. It’s early days, and there is plenty of time to get...

Charlie

Sandals Resorts

6 months ago

Hi, Thank you for sharing your feedback. We are pleased to hear that you found the booking process nice and easy, and we also appreciate your comments on the Sandals app. We will be sure to share your feedback with the team so they are aware. We look forward to welcoming you. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 23/01/2026

Trusted Customer

Feefo Verified

6 months ago

Charlie

Sandals Resorts

6 months ago

Hi, Thank you for sharing your feedback! We are delighted to see you left us a 5-star rating for the service provided, and we look forward to welcoming you. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 23/01/2026

Lisa P

Feefo Verified

GBR

6 months ago

What Lisa P said about Sandals Resorts:

Very easy online process, and actually decided to extend our stay so spoke to agent who was extremely helpful.

Charlie

Sandals Resorts

6 months ago

Hi Lisa, Thank you for sharing your lovely feedback! We’re pleased to hear the online process was easy and that our agent was extremely helpful when you decided to extend your stay. We look forward to welcoming you! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 16/01/2026