Thank you for your feedback. We're sorry for the delay with the exchange and understand how important a quick turnaround is. We’ll review our processes to improve speed on future exchanges. If you have any more questions or need further assistance, please don’t hesitate to reach out.
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Trusted Customer
Feefo Verified
1 year ago
Normal service just sending to many emails after my purchase
Malek
Salonwear Direct
1 year ago
Thank you for your feedback! We're glad you were satisfied with the service, and we appreciate your input regarding the emails. We'll review our email frequency to ensure it's more aligned with your preferences.
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Trusted Customer
Feefo Verified
1 year ago
Over all id buy again from salon wear direct
Good just could of been delivered quicker
Malek
Salonwear Direct
1 year ago
Thank you for your feedback! We're happy to hear you'd order from us again. We apologise for the delivery speed and will work on improving this in the future!
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GA
Grant Anthony
Feefo Verified
Glasgow
1 year ago
What Grant Anthony said about Salonwear Direct:
Excellent service
Quick and speedy, no hassle
Malek
Salonwear Direct
1 year ago
Thank you for your review! We're glad to hear you had a quick and smooth experience with us. We appreciate your support and look forward to helping you again!
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Trusted Customer
Feefo Verified
1 year ago
Highly recommend
Fast and reliable, i always return here for workwear
Malek
Salonwear Direct
1 year ago
Thank you for your recommendation! We're delighted that you trust us for your workwear needs and appreciate your loyalty.
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CS
Carol Stevens
Feefo Verified
chichester
1 year ago
What Carol Stevens said about Salonwear Direct:
would always purchase from you....love
Excellent service, quick delivery.
Malek
Salonwear Direct
1 year ago
Thank you for your continued support! We're so glad to hear you love our service we provided. We can't wait to have you shop with us again!
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DH
Debbie Hale
Feefo Verified
Wakefield
1 year ago
What Debbie Hale said about Salonwear Direct:
Really pleased
The service is quick, and you aren’t waiting for the product. Keep you updated with any changes and when it should be delivered. Would use again
Malek
Salonwear Direct
1 year ago
Thank you so much for your kind words! We're thrilled to hear you're pleased with our service and that we kept you well informed throughout your order. We look forward to helping you again in the future!
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CH
Caroline Hennighan
Feefo Verified
Carshalton surrey
1 year ago
What Caroline Hennighan said about Salonwear Direct:
Black tunic
Super quick excellent service
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JD
Jogita Dzerve
Feefo Verified
1 year ago
What Jogita Dzerve said about Salonwear Direct:
perfect
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Trusted Customer
Feefo Verified
1 year ago
i emailed about a return and never heard anything back, they replied once and never again after that so i wasted my money
Malek
Salonwear Direct
1 year ago
Thank you for your feedback, and we're truly sorry to hear about your experience. We apologise for any communication issues and want to ensure this is resolved for you. You can return the item by following the instructions on the returns form, or feel free to contact our customer service team via email for further assistance at customerservices@salonweardirect.co.uk. We're here to help and will make sure this is handled promptly.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
