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Safestore Ltd Reviews

Rated
Exceptional

Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions.

Service
4.8
/5

5

4

3

2

1

2,044

230

16

18

36

2,344

ratings over the past year

Displaying all 27,895 reviews
Trusted Customer
12 years ago
Date of purchase: 02/05/2013
staff excellent, store excellent, price good, location great, have used on more than one occasion,…
staff excellent, store excellent, price good, location great, have used on more than one occasion, and will use again
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Safestore Ltd
Safestore Ltd
12 years ago
Wow. Thank you so much. Although we can't ask for much better feedback than that, we won't rest on our laurels and we'll keep doing everything we can to improve further. Thank you, Rob - Customer Support 0800 444 800
Trusted Customer
12 years ago
Date of purchase: 17/04/2013
We have never had any problems with them, always an excellent service
We have never had any problems with them, always an excellent service
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Safestore Ltd
Safestore Ltd
12 years ago
Great to hear it, thank you. Rob - Customer Support 0800 444 800
Trusted Customer
12 years ago
Date of purchase: 30/04/2013
It's more expensive than I expected though the units are very impressive & I feel…
It's more expensive than I expected though the units are very impressive & I feel as though my things are safe , when I have finished with this locker IF the price is good I may keep some things long...

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Safestore Ltd
Safestore Ltd
12 years ago
Thanks for your feedback. Hopefully you'll agree that the quality and security of your storage room is great value. If you are looking to store other items for a longer term, please speak directly to the Store Manager (Mark) and I'm sure he'll be able to provide you our best rates as a thank you for your custom. Thank you, Rob - Customer Support 0800 444 800
Trusted Customer
12 years ago
Date of purchase: 26/04/2013
We couldn't believe how much space there, great service and very helpful. It's reassuring that…
We couldn't believe how much space there, great service and very helpful. It's reassuring that your belongs are going to be kept very safe
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Safestore Ltd
Safestore Ltd
12 years ago
Thank you for your feedback, the security and safety of your belongings is important to us. Please let us know if there's anything else we can help you with. Thank you, Rob - Customer Support 0800 444 800
Trusted Customer
12 years ago
Date of purchase: 27/04/2013
Chris was very helpful - thank you.
Chris was very helpful - thank you.
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Safestore Ltd
Safestore Ltd
12 years ago
Thanks, we'll make sure Chris hears your feedback. We really appreciate it. Thank you, Rob - Customer Support 0800 444 800
Trusted Customer
12 years ago
Date of purchase: 29/04/2013
The staff are very friendly, very knowledgable and the service to see the unit and…
The staff are very friendly, very knowledgable and the service to see the unit and sign the contract was perfect. I would certainly recommend Safestore Stockport.
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Safestore Ltd
Safestore Ltd
12 years ago
Thank you for your feedback, it's good to know you'd recommend Safestore to others. We have a refer a friend scheme that you might like to benefit from should you ever recommend anyone; a £50 M&S voucher would be yours if you do. Just pop by the store and pick up a refer a friend form. If we can help any further, please don't hesitate to ask. Thank you, Rob - Customer Support 0800 444 800
Trusted Customer
12 years ago
Date of purchase: 27/04/2013
Staff have been very helpful
Staff have been very helpful
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Safestore Ltd
Safestore Ltd
12 years ago
...and if we can help any further, you know where we are. Thank you, Rob - Customer Support 0800 444 800
Trusted Customer
12 years ago
Date of purchase: 24/04/2013
The Staff at Safestore are very professional, friendly and helpful. would recommend Safestore to friends,…
The Staff at Safestore are very professional, friendly and helpful. would recommend Safestore to friends, family etc.
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Safestore Ltd
Safestore Ltd
12 years ago
Thanks for the excellent feedback Christina. Great to know you would recommend us! Should you require any further assistance please let us know. Many Thanks Lynsey - Customer Support 0800 444 800
Trusted Customer
12 years ago
Date of purchase: 18/04/2013
Very efficient and helpful. Nice one Simon!
Very efficient and helpful. Nice one Simon!
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Safestore Ltd
Safestore Ltd
12 years ago
Thanks for the valuable feedback Paul. If there is anything else we can help you with let us know. Many Thanks Lynsey - Customer Support 0800 444 800
Trusted Customer
12 years ago
Date of purchase: 17/04/2013
I am very pleased with the help and support I have received so far. Luke has…
I am very pleased with the help and support I have received so far. Luke has been particularly helpful with the delivery and storage of my new settee from M & S which was a great relief to me.
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Safestore Ltd
Safestore Ltd
12 years ago
Thank you for the great feedback Pauline. It's good to know your new settee was in safe hands! If you need any further assistance please let us know. Many Thanks Lynsey - Customer Support 0800 444 800
About Safestore Ltd
Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.
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Britannic House, Stirling Way, Borehamwood, Hertfordshire, WD6 2BT, United Kingdom
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About Safestore Ltd
Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.