Merchant Logo

Safestore Ltd Reviews

Rated
Exceptional

Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions.

Service
4.8
/5

5

4

3

2

1

1,916

205

18

17

36

2,192

ratings over the past year

Displaying all 28,062 reviews
Trusted Customer
12 years ago
Date of purchase: 03/06/2013
Really helpful staff, Simon and Jenny were really clear and knew what they were talking…
Really helpful staff, Simon and Jenny were really clear and knew what they were talking about. Think their computer systems were holding them up as it took a while to print contracts and get the...

Read all
Merchant Logo
Safestore Ltd
Safestore Ltd
12 years ago
Thank you for your feedback, I will make sure Jenny and Simon hear your kind comments. I am sorry that the paperwork took while when you moved in, we are currently exploring ways for us to speed up our contract process. Many thanks, Adam – Customer Support 0800 444 800
Trusted Customer
12 years ago
Date of purchase: 22/05/2013
The prices are good and the customer service is brilliant but it's sad I've only…
The prices are good and the customer service is brilliant but it's sad I've only found you by accident and I think you guys should have way more customers in scotland!!!
Trusted Customer
12 years ago
Date of purchase: 26/05/2013
Service was friendly, quite quick and efficient.
Trusted Customer
12 years ago
Date of purchase: 03/06/2013
Overall, the service was very good and the staff there was very helpful. It would…
Overall, the service was very good and the staff there was very helpful. It would be ideal though if the service provided transport as well.
Merchant Logo
Safestore Ltd
Safestore Ltd
12 years ago
Thank you for your great feedback. We have a number of affiliations with highly recommended removal and van rental companies. Please speak to our Edinburgh store for more information. Many thanks, Adam – Customer Support 0800 444 800
Trusted Customer
12 years ago
Date of purchase: 03/06/2013
Well organised. Thanks.
Well organised. Thanks.
Trusted Customer
12 years ago
Date of purchase: 03/06/2013
No problem
Trusted Customer
12 years ago
Date of purchase: 02/06/2013
Helpful and friendly staff and good communication.
Trusted Customer
12 years ago
Date of purchase: 02/06/2013
VERY POSITIVE EXPERIENCE THUS FAR
Trusted Customer
12 years ago
Date of purchase: 01/06/2013
The first day I went there for an enquiry, the deputy manager was very helpful…
The first day I went there for an enquiry, the deputy manager was very helpful and patient. She took me round and showed me storage dimensions so I was able to make an informed choice. I moved my...

Read all
Trusted Customer
12 years ago
Date of purchase: 29/05/2013
Easy set up. Good security. Friendly staff. Clean unit.
About Safestore Ltd
Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.
Read all
Britannic House, Stirling Way, Borehamwood, Hertfordshire, WD6 2BT, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Safestore Ltd
Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.