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Safestore Ltd Reviews

Rated
Exceptional

Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions.

Service
4.8
/5

5

4

3

2

1

1,956

214

18

17

34

2,239

ratings over the past year

Displaying all 28,025 reviews
Trusted Customer
12 years ago
Date of purchase: 31/05/2013
The staff at the Filton branch were very helpful and made a very stressful day…
The staff at the Filton branch were very helpful and made a very stressful day much easier for me.
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Safestore Ltd
Safestore Ltd
12 years ago
It's great to hear your feedback Michelle. I'll pass on your kind words to the Filton team. Please give us a call if there's anything else we can do to help you. Kind regards Lynsey - Customer Support 0800 444 800
Trusted Customer
12 years ago
Date of purchase: 31/05/2013
Very efficient and helpful staff. Would recommend.
Trusted Customer
12 years ago
Date of purchase: 28/05/2013
Alex the store manager was incredibly helpful, friendly and actively gave me the impression that…
Alex the store manager was incredibly helpful, friendly and actively gave me the impression that he wanted my business. As a sales person myself I was very impressed. He is a credit to your...

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Safestore Ltd
Safestore Ltd
12 years ago
Thank you for spending the time leaving us your feedback, we appreciate it. It's great to hear you had a pleasant experience in our Bermondsey store and I will pass on your kind words to Alex. Kind regards Lynsey - Customer Support 0800 444 800
Trusted Customer
12 years ago
Date of purchase: 31/05/2013
......
Trusted Customer
12 years ago
Date of purchase: 31/05/2013
The staff we have dealt with are very accomodating and polite which is a must…
The staff we have dealt with are very accomodating and polite which is a must for dealing with the public. Very good service.
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Safestore Ltd
Safestore Ltd
12 years ago
Hi there Mr and Mrs Williams. It's really great to hear your feedback, thank you. Please do let us know if there is anything more we can do to help. Kind regards Lynsey - Customer Support 0800 444 800
Trusted Customer
12 years ago
Date of purchase: 29/05/2013
The 24 hour access facility is essential; the toilets could do with cleaning and some…
The 24 hour access facility is essential; the toilets could do with cleaning and some of the units are looking a bit worse for wear. But, all in all, a good experience so far.
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Safestore Ltd
Safestore Ltd
12 years ago
Thank you Fraser. I have spoken to our Glasgow store to ensure we act on your feedback. Should we be able to help with anything further please do not hesitate to contact us. Many thanks, Adam – Customer Support Coordinator 0800 444 800
Trusted Customer
12 years ago
Date of purchase: 31/05/2013
Very helpful staff
Trusted Customer
12 years ago
Date of purchase: 31/05/2013
The booking procedure took quite a long time and price quoted was not what was…
The booking procedure took quite a long time and price quoted was not what was charged
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Safestore Ltd
Safestore Ltd
12 years ago
Thank you for your feedback Amita. I do apologise if there has been any confusion regards your price. Our Birmingham store is more than happy to run through our costs and confirm we’re offering you our best promotions. Many thanks, Adam – Customer Support Coordinator 0800 444 800
Trusted Customer
12 years ago
Date of purchase: 29/05/2013
The staff are very helpful!
Trusted Customer
12 years ago
Date of purchase: 26/05/2013
The service is very good, I like the location of Safestore, it maybe the most…
The service is very good, I like the location of Safestore, it maybe the most convenient for me to carry it back to my house.
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Safestore Ltd
Safestore Ltd
12 years ago
Thank you for the feedback Qingling. Please give us a call if there's anything more we can do to help! Kind regards Lynsey - Customer Support 0800 444 800
About Safestore Ltd
Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.
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Britannic House, Stirling Way, Borehamwood, Hertfordshire, WD6 2BT, United Kingdom
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About Safestore Ltd
Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.