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Safestore Ltd Reviews

Rated
Exceptional

Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions.

Service
4.8
/5

5

4

3

2

1

2,069

237

15

17

36

2,374

ratings over the past year

Displaying all 27,883 reviews
Trusted Customer
11 years ago
Date of purchase: 16/05/2014
Very helpfully
Trusted Customer
11 years ago
Date of purchase: 16/05/2014
Professional service from the assistant manager and team
Trusted Customer
11 years ago
Date of purchase: 16/05/2014
Very good safe and secure venue. I would recommend you to others
Trusted Customer
11 years ago
Date of purchase: 16/05/2014
Friendly and helpfull staff. Big bright building very easy to find Only negative is the lift is…
Friendly and helpfull staff. Big bright building very easy to find Only negative is the lift is a bit small and dated
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Safestore Ltd
Safestore Ltd
11 years ago
I am pleased to hear that overall you are satisified with the service you have received from Joe and his team at Enfield. With reference to the size and type of lift we have in operation, we are always mindful we need to make moving items in & out of our buildings as easy as possible, so I do apologise if this has caused you any issues. Thank you Paul Nicholas Regional Manager Safestore
Trusted Customer
11 years ago
Date of purchase: 16/05/2014
Very efficient telephone response (I initially completed an online enquiry, but then decided I wanted…
Very efficient telephone response (I initially completed an online enquiry, but then decided I wanted some immediate answers - on telephoning they knew about my enquiry (this was only some minutes...

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Trusted Customer
11 years ago
Date of purchase: 16/05/2014
Generally good, fast professional service....however spent an hour and a half carrying my stuff up…
Generally good, fast professional service....however spent an hour and a half carrying my stuff up the stairs when the lift broke down. An offer of a temporary, ground floor store until it was...

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Safestore Ltd
Safestore Ltd
11 years ago
Good Afternoon Miss Levin. I am really sorry to hear that the lift was out of service on the day you moved in. I can assure you this is a very rare occurrence and I can understand how this made storing your items a little bit inconveniant. I have passed this feedback onto the Store Manager to look into and improve our service in the future. Kind Regards Stuart Lovett Customer Support Supervisor 0800 444 800
Trusted Customer
11 years ago
Date of purchase: 16/05/2014
Kieran is very efficient and very very helpful.
Trusted Customer
11 years ago
Date of purchase: 16/05/2014
nice staff... very good place to use as a storage
Trusted Customer
11 years ago
Date of purchase: 15/05/2014
Good service and very helpful :)
Trusted Customer
11 years ago
Date of purchase: 02/04/2014
I was in a bit of a difficult situation with an ex partner and contacted Safestore…
I was in a bit of a difficult situation with an ex partner and contacted Safestore about options available to me. All the people I spoke to over the phone or face to face were very helpful and were...

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About Safestore Ltd
Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.
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Britannic House, Stirling Way, Borehamwood, Hertfordshire, WD6 2BT, United Kingdom
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About Safestore Ltd
Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.