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Safestore Ltd Reviews

Rated
Exceptional

Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions.

Service
4.8
/5

5

4

3

2

1

2,072

237

16

17

36

2,378

ratings over the past year

Displaying all 27,886 reviews
Trusted Customer
11 years ago
Date of purchase: 10/05/2014
Friendly and no hard sell! Helpful and welcoming. I did an exhaustive test of other…
Friendly and no hard sell! Helpful and welcoming. I did an exhaustive test of other companies and this one came out the best - so well done to them. However i was interested to note after i had...

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Safestore Ltd
Safestore Ltd
11 years ago
We do appreciate your feedback, so thank you for taking the time. I am pleased to hear that overall Wayne and his team in Orpington delivered a level of service that merited your custom (thank you) and I will be sure to pass your comments onto the Orpington team. With reference to the offering of our Lowest Price Guarantee, this is certainly something that should have been mentioend to you during conversations with our team, so we will follow this up. Again thank you for using Safestore. Paul Nicholas Regional Manager Safestore
Trusted Customer
11 years ago
Date of purchase: 09/05/2014
Very pleasant and helpful team at Crayford store
Trusted Customer
11 years ago
Date of purchase: 15/05/2014
Quick and pleasant and responsive both on telephone as well as when visiting in person…
Quick and pleasant and responsive both on telephone as well as when visiting in person to take space.
Trusted Customer
11 years ago
Date of purchase: 17/05/2014
Wow all arranged so quick and easy access 24 hours a day is unbelieveable
Trusted Customer
11 years ago
Date of purchase: 17/05/2014
Brilliant, simply brilliant service and price matched too. Thank you Dan, you really do make…
Brilliant, simply brilliant service and price matched too. Thank you Dan, you really do make a difference.
Trusted Customer
11 years ago
Date of purchase: 17/05/2014
I am very satisfied with your service.very friendly staff .highly recommended to anyone
Trusted Customer
11 years ago
Date of purchase: 17/05/2014
Very pleasant staff, well done
Trusted Customer
11 years ago
Date of purchase: 13/05/2014
I was not informed of all the required documents before hand
I was not informed of all the required documents before hand
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Safestore Ltd
Safestore Ltd
11 years ago
I do apologise for a lack of communication on our part in ensuring you were made fully aware of the relevant documentation needed to move in with us. I do apologise if this added delay to your move in, as we do appreciate there is enough to be concerned with on the day. Thank you Paul Nicholas Regional Manager Safestore
Trusted Customer
11 years ago
Date of purchase: 16/05/2014
Great service and friendly staff
Trusted Customer
11 years ago
Date of purchase: 16/05/2014
Helpful staff, excellent facilities and 24/7 access - brilliant!
About Safestore Ltd
Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.
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Britannic House, Stirling Way, Borehamwood, Hertfordshire, WD6 2BT, United Kingdom
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About Safestore Ltd
Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.