Merchant Logo

Safestore Ltd Reviews

Rated
Exceptional

Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions.

Service
4.8
/5

5

4

3

2

1

2,076

240

15

18

34

2,383

ratings over the past year

Displaying all 27,851 reviews
Trusted Customer
11 years ago
Date of purchase: 29/05/2014
Excellent service
Trusted Customer
11 years ago
Date of purchase: 28/05/2014
The operators have been friendly and informative, and my experience to date of using Safestore…
The operators have been friendly and informative, and my experience to date of using Safestore is good.
Trusted Customer
11 years ago
Date of purchase: 29/05/2014
Unfortunately, I cannot remember the name of the man who helped me but he was…
Unfortunately, I cannot remember the name of the man who helped me but he was very accommodating and helpful.
Trusted Customer
11 years ago
Date of purchase: 28/05/2014
Very attentive and pleasant staff who dealt well with a couple of glitches at the…
Very attentive and pleasant staff who dealt well with a couple of glitches at the start.
Trusted Customer
11 years ago
Date of purchase: 23/05/2014
I was impressed by all of the staff, very friendly, helpful and accommodating to meet our…
I was impressed by all of the staff, very friendly, helpful and accommodating to meet our requirements.
Trusted Customer
11 years ago
Safestore provided exactly what we needed and were very competitive. The staff were excellent, really helpful and friendly.
Trusted Customer
11 years ago
Date of purchase: 27/05/2014
I hope u can afford the deliver service. Thanks a lot.
Trusted Customer
11 years ago
Date of purchase: 27/05/2014
Very good service lots of advice and Explanation of the system. Thank you.
Very good service lots of advice and Explanation of the system. Thank you.
Trusted Customer
11 years ago
Date of purchase: 17/05/2014
i keep trying to press excellent but it comes up good excellent.the service was excellent.the staff…
i keep trying to press excellent but it comes up good excellent.the service was excellent.the staff vlad paul and josie were polite reassuring and explained all things in a clear way.i was very...

Read all
Trusted Customer
11 years ago
Date of purchase: 27/05/2014
All the staff are so friendly & helpful it's a pleasure to visit. Mant thanks…
All the staff are so friendly & helpful it's a pleasure to visit. Mant thanks to Tony for his patience,
Trusted Customer
11 years ago
Date of purchase: 27/05/2014
Some staff were polite and welcoming, althought the gentleman with the glasses who appears on…
Some staff were polite and welcoming, althought the gentleman with the glasses who appears on the safestore video who works in the holloway branch displays bad customer service. Sometimes he ignores...

Read all
Trusted Customer
11 years ago
Bad customer service
Merchant Logo
Safestore Ltd
Safestore Ltd
11 years ago
thank you for your feedback. I’m disappointed to hear about your experience in store. I have now forwarded this for the attention of the Regional Manager who will look into this matter further and get back to you ASAP. Kind Regards Markos Russo Customer Support Supervisor 0800 444 800
About Safestore Ltd
Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.
Read all
Britannic House, Stirling Way, Borehamwood, Hertfordshire, WD6 2BT, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Safestore Ltd
Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.