Merchant Logo

Runners Need Reviews

Rated
Exceptional

93%

service satisfaction

95%

delivery satisfaction

97%

recommends

Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

1,559

267

41

14

26

1,907

ratings over the past year

Displaying all 32,219 reviews
RU
Ruth
Gillingham
5 years ago
Date of purchase: 27/01/2020
Overall Satisfied

Recommends

Dissatisfied with service

What Ruth said about Runners Need:
Mixed in truth. When store was busy, we were totally left to our own devices.…
Mixed in truth. When store was busy, we were totally left to our own devices. When quiet, the ladies in there were so very helpful
Product reviews

0
Share
ST
Stephen
Peterborough, UK
5 years ago
Date of purchase: 27/01/2020
Overall Satisfied

Recommends

Satisfied with delivery

What Stephen said about Runners Need:
If the price is right I'll buy. If not I'll find somewhere cheaper.
If the price is right I'll buy. If not I'll find somewhere cheaper.
Product reviews

0
Share
PI
Pip
Emsworth
5 years ago
Date of purchase: 27/01/2020
Overall Satisfied

Recommends

Satisfied with delivery

What Pip said about Runners Need:
Easy website and quick delivery
Easy website and quick delivery
Product reviews

0
Share
RI
Richard
5 years ago
Date of purchase: 27/01/2020
Overall Satisfied

Recommends

Satisfied with service

Product reviews

0
Share
PA
Paul
5 years ago
Date of purchase: 27/01/2020
Overall Satisfied

Recommends

Satisfied with delivery

Product reviews

0
Share
MI
Michele
Mereworth Kent
5 years ago
Date of purchase: 22/01/2020
What Michele said about Runners Need:
Easy to order, good breadth of styles and sizes. Competitive pricing. Prompt delivery and package…
Easy to order, good breadth of styles and sizes. Competitive pricing. Prompt delivery and package arrived in best condition.
Product reviews

0
Share
Trusted Customer
5 years ago
Date of purchase: 22/01/2020
Great service, would have liked a bit more choice on colour
Great service, would have liked a bit more choice on colour
Product reviews

0
Share
MA
Marie
Newcastle upon Tyne, GB
5 years ago
Date of purchase: 20/01/2020
Overall Satisfied

Recommends

Satisfied with delivery

What Marie said about Runners Need:
I ordered on line but there is also a shop in nearby Newcastle where I can…
I ordered on line but there is also a shop in nearby Newcastle where I can opt to pick up my orders in the store
Product reviews

0
Share
OL
Olly
Sale, GB
5 years ago
Date of purchase: 17/01/2020
Overall Satisfied

Recommends

Satisfied with delivery

What Olly said about Runners Need:
Easy to use website. Prompt delivery. Store staff helpful and would bring in shoes to try. Main issues…
Easy to use website. Prompt delivery. Store staff helpful and would bring in shoes to try. Main issues is that stores carry very limited range.
Product reviews

0
Share
S
S
Kent, GB
5 years ago
Date of purchase: 25/01/2020
What S said about Runners Need:
Waited for 20 mins to be acknowledged, eventually I asked if another member of staff…
Waited for 20 mins to be acknowledged, eventually I asked if another member of staff was working, a further 10 mins later I gave up! Need more stuff, there was me and another 2 people waiting!
Product reviews

0
Share
About Runners Need
Runners Need is built on a philosophy of inspiration and self-improvement, coupled with the belief that it’s never too late to start running. Our founder, Chris Bould, instantly recognised the mental and physical benefits, and his personal discovery formed the foundation of Runners Need, the brand we know and love today. Now, with more than 50 stores and over 8 million active runners across the UK, we’re continuing our journey to inspire the next generation of runners, and we want you to join us.
Read all
Unit 11 Kemble Business Park, Crudwell, Malmesbury, Wiltshire, Wiltshire, SN16 9SH, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Runners Need
Runners Need is built on a philosophy of inspiration and self-improvement, coupled with the belief that it’s never too late to start running. Our founder, Chris Bould, instantly recognised the mental and physical benefits, and his personal discovery formed the foundation of Runners Need, the brand we know and love today. Now, with more than 50 stores and over 8 million active runners across the UK, we’re continuing our journey to inspire the next generation of runners, and we want you to join us.